QSR Shift Lead

OM Group Wingstop • Bloomington, MN

1d

About The Position

Join OM Group Wingstop in , , as a Shiftl Lad, where you will play a vital role in delivering exceptional service and delicious food to our customers. This exciting position offers an opportunity to lead a dynamic team in a fast-paced environment while ensuring operational excellence.

At Wingstop, we want our Shift Leads to bring pride and passion to every shift—serving up the best wings and boldest flavors to every guest who walks through our doors. Join our team today and be part of the amazing growth OM Group has to offer across Minnesota!

Requirements

• Previous experience in a leadership role within the food service industry.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Knowledge of food safety regulations and best practices.
• Proficient in point-of-sale systems and basic financial management.
• Flexibility to work varying shifts, including evenings and weekends.
• Strong problem-solving skills and a customer-focused attitude.
• High school diploma or equivalent; additional management training is a plus.

Responsibilities

• Supervise and coordinate daily operations to ensure smooth service.
• Lead, train, and motivate team members to achieve high performance.
• Manage inventory levels and assist with ordering supplies as needed.
• Ensure compliance with food safety and sanitation standards.
• Handle customer inquiries and resolve any issues with professionalism.
• Assist in scheduling shifts and managing labor costs effectively.
• Monitor sales performance and assist in achieving financial goals.
• Promote a positive work environment and uphold company values.

Benefits

• 60 Day Retention Bonus
• Bonus based on performance
• Free uniforms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED