Shift Lead - Frozen Yogurt Shop (Base Pay + Tips)

TES Staffing • Rochester, NY

1d • $18 - $19

About The Position

TES Staffing is partnering with a frozen yogurt shop looking for a dependable, upbeat, and hardworking Shift Lead to help run day-to-day operations. This is a hands-on role including serving customers, keeping the shop spotless, and stepping up without being asked. This position is ideal for someone who takes pride in their work, enjoys interacting with families and kids, and can stay productive during downtime. If you’re the type of person who sees what needs to be done and just does it, you’ll thrive here. ⚠️ This is not a sit-down job. Cleaning is a major part of the role.

Requirements

• Extremely reliable and dependable — showing up matters here
• Self-motivated with strong initiative; minimal oversight required
• Friendly, outgoing personality with a positive attitude
• Comfortable working with kids and families
• Honest, trustworthy, and detail-oriented
• Willing and ready to clean and sanitize — this is essential!
• Able to work independently and manage downtime productively
• Must have personal transportation (for occasional supply runs)
• Food or customer service experience is helpful, but attitude matters more than experience
• Requires open availability for scheduling
• Mix of weekdays and weekends (at least one weekend day required)

Nice To Haves

• Food or customer service experience is helpful, but attitude matters more than experience

Responsibilities

• Open, run, and close the shop during assigned shifts
• Deliver friendly, positive customer service (especially to kids and families)
• Maintain a very clean store - cleaning, organizing, and sanitizing
• Handle cash register transactions accurately
• Monitor inventory and assist with light ordering and restocking
• Make occasional supply runs using a company card
• Stay productive during slow periods by following a detailed cleaning checklist
• Lead by example and support teammates

Benefits

• Simple IRA retirement plan with 3% employer match after one year
• Opportunity for increased responsibility and long-term growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees