About the position
Manage and monitor budget, and operations to ensure casino profitability. Ensure the security of company assets according to casino and department policies and procedures. Develop employee-training programs to improve customer service and cashier skills.
Responsibilities
- Handle large amounts of cash, accounting for total funds received throughout the shift.
- Reconcile cage accountability.
- Delegate cashier duties and breaks.
- Train and coach when needed.
- Enforce company and department policies.
- Issue corrective action discipline.
- Create shift schedules, collaborating with other shift managers.
- Enter shift schedules into Paylocity.
- Perform chip fills and credits for table games.
- Cash various checks, chips, miscellaneous expenditures, and coin for guests and team members.
- Verify outlet revenue and prepare banks.
- Process credit markers, payment of markers and front money deposits.
- Process and pay on return items.
- Ensure compliance with Title 31 and Bank Secrecy Act.
- Maintain keys, credit, front money and logs.
- Perform even cash exchanges for slot redemptions, perform cash advances, promotional payouts and foreign currency.
- Document redemption kiosk cassette drop and fill.
- Be knowledgeable of all property amenities, promotions and events to assist with guest inquiries.
- Report any suspicious activity to cage manager and file Suspicious Activity Reports.
- Run reports to verify the accuracy of MTL and Title 31.
- Balance cash drawer(s) at the end of the shift.
- Attend training sessions required by cage department and Plaza Hotel and Casino.
- Consult Internal Controls and Cage Policies and Procedures Manual.
- Identify counterfeit currency, checks and chips.
Requirements
- Must be 21 years of age or older.
- One year of experience as a Casino Cage Supervisor.
- Five years of customer service experience.
- Five years of Casino Cage experience.
- Two years of supervisory experience.
- Perform basic mathematical functions.
- Perform the duties described in compliance with gaming and federal laws and regulations.
- Must be trained and adhere to Title 31 rules and regulations.
- Computer skills, Excel, Oasis.
- Ability to use a computer keyboard, 10-key calculator, coin and currency counters.
Nice-to-haves
- Knowledge of Central Credit, National Creda-check, Cash Club.
Benefits
- Equal Opportunity Employer.
- Reasonable accommodations for qualified individuals with disabilities.
