Shift Manager Woody Creek Tavern

CP RestaurantsAspen, CO
2d$225

About The Position

We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service. Nestled in the heart of the majestic Rocky Mountains, CP Restaurant Group has been a cornerstone of Aspen, Colorado’s vibrant dining scene since 2003. Our journey began with the opening of our flagship restaurant, The Wild Fig, a cozy yet sophisticated establishment that quickly became a beloved destination for locals and visitors alike. Over the years, our passion for exceptional cuisine and unparalleled service has led us to expand our family of restaurants. Today, CP Restaurant Group proudly operates five unique and highly acclaimed dining venues in Aspen, each offering a distinctive culinary experience that reflects the charm and elegance of this renowned mountain town. In addition to our Aspen locations, we have also extended our reach to Boulder, Colorado, bringing our dedication to quality and hospitality to a new community.

Requirements

  • Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
  • Demonstrated leadership abilities with strong team motivation and management skills.
  • Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
  • Knowledge of health and safety practices and food service regulations.
  • Flexible availability, able to work nights, weekends, and holidays as needed.
  • Proficiency in cash handling and using Point of Sale (POS) systems.
  • Physical stamina for a full shift of standing, walking, and lifting moderate weights.
  • Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
  • Positive attitude, capable of working well under pressure and with a diverse team.

Responsibilities

  • Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
  • Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
  • Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
  • Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
  • Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
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