Shipping Lead

Greif • Austell, GA

1d • $21 - $36

About The Position

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: Being the customer service company in the world. OUR PURPOSE: Creating packaging solutions for life’s essentials. Job Requisition #: 033738

Requirements

• Typically possesses High School diploma (or equivalent) and 3 or more years of experience.
• Strong attention to detail with the ability to work well as part of a team.
• Strong ability to lead shipping colleagues.
• Demonstrated ability to trouble-shoot complex situations.
• Demonstrated ability to be self-motivated and to perform with minimal supervision.
• Demonstrated understanding of material and service purchasing and receiving using a procurement / ERP system.
• Demonstrated understanding of freight service purchasing receiving using a Transportation Management System.
• Demonstrated understanding of needed reporting and price control for the above applications.
• Demonstrated understanding of Customer Service Communication and Maintenance.
• Excellent communication and problem-solving skills.
• Excellent attendance and safe work history.
• Proficient with Microsoft Office, Excel, and Outlook.

Responsibilities

• Adheres to all safety policies and procedures.
• Participates in plant-wide safety, housekeeping and continuous improvement processes (Operational Excellence, Lean Manufacturing, 5S etc.).
• Research and resolve shipping issues and disputes.
• Coordination of daily freight planning.
• Coordination of required Common-Carrier freight, tender shipments, and complete BOL process.
• Coordinate efforts for materials and supplies inventory management, including requisitioning and receiving of materials and services.
• Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Receives and enters orders products or services, supporting plant objectives.
• Proactively works with management to identify and solve problems.
• Participate in continuous improvement efforts.
• Other duties as assigned
• Performs other duties as assigned.

Benefits

• Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees