Shipping/Mail Team Associate - Full Time

IST Management Services•Dayton, OH

15h•$16 - $17•Onsite

About The Position

We are seeking a dependable and detail-oriented Shipping/Mail Team Associate to support daily logistics operations at our medium-sized print facility. This entry-level role is responsible for receiving, handling, staging, and shipping incoming and outgoing materials. The ideal candidate is organized, physically capable, and comfortable working in a fast-paced environment with established shipping deadlines. Job Summary: Assists mailroom staff and customers. Maintains the mailroom by keeping the environment clean, organized, and stocked.

Requirements

Ability to sort incoming and outgoing mail as directed
Ability to effectively communicate to assist employees and students
Ability to deal with stressful situations and different types of personalities in a calm manner
Ability to concentrate while doing many tasks at once
Ability to learn department account numbers and locations of mailboxes
Ability to use the telephone to assist customers and report malfunctions
Ability to learn basic operations of folding equipment, binding equipment, laminating equipment, mailing equipment and software, phone systems, Windows-based Computers, and other software programs as necessary
Ability to explain the services provided by the mailroom
Ability to complete assigned jobs
Ability to take direction from supervisors
Ability to lift and carry mail tubs, mail flats, and packages
Must obtain a valid Ohio driver’s license
High school diploma or GED and legal US authorization to work for any employer
Competency in performing multiple functional tasks; capable of lifting up to 55 pounds
MS Office Suite skills
Excellent communication skills both verbal and written

Responsibilities

Assists with incoming and outgoing mail service
Sorts, logs, and distributes mail and packages
Processes outbound mail, assists customers with mail services, completes proper documents for all mail services, explains services, and suggests appropriate services to meet customers’ requirements
Assists with mail/package deliveries across campus as needed
Resupplies components on the mail meter and related equipment as necessary
Forwards and returns mail to sender as appropriate
Maintains a clean and organized working environment
Dusts and cleans surfaces, floors, and machinery throughout the mailroom, restocks, and organizes supplies
Assists with counter sales; Assists with the completion of daily, weekly, and monthly mailroom supply inventory and statistical tracking
Using a computer or other designated equipment, enter and assist with the processing of orders
Produce printed materials including digital prints, large-format jobs, and finishing work (cutting, binding, laminating, folding, etc.)
Operate and maintain print and finishing equipment according to procedures
Prepare digital files for print, ensuring proper formatting and quality standards
Perform quality control checks to ensure accuracy, consistency, and client specifications
Package, stage, and deliver completed jobs as required
Maintain an organized production area and adhere to safety standards
Communicate effectively with team members and supervisors regarding job status and deadlines