Shipping & Receiving Lead

JLL•San Diego, CA

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shipping & Receiving Lead – JLL What this job involves: At JLL, we're seeking an experienced Shipping & Receiving Lead to oversee daily operations within a regulated environment, ensuring the safe, efficient, and compliant movement of temperature-controlled, hazardous, and controlled materials. This leadership role serves as the primary point of control for carrier activity while managing incoming delivery flow, labor coordination, and critical documentation requirements. You'll be responsible for meeting monthly SLA deliverables and maintaining audit readiness in accordance with DOT/IATA requirements. This position offers the opportunity to lead a specialized team while developing expertise in complex logistics operations that directly impact facility performance and regulatory compliance. What your day-to-day will look like: • Own day-to-day carrier traffic management by coordinating inbound and outbound trucks, directing check-in procedures, and enforcing site security requirements • Lead daily shipping and receiving activities for domestic and international shipments while ensuring accurate matching to paperwork, proper labeling, and on-time staging • Maintain cold chain integrity for refrigerated, frozen, and ultra-low temperature products by minimizing exposure times and verifying temperature monitoring devices • Ensure continuous audit readiness by maintaining accurate chain-of-custody controls and compliance with DOT, IATA, and site SOPs • Meet monthly SLA deliverables including on-time departures, temperature compliance, and documentation accuracy while identifying improvement opportunities • Lead and train shipping/receiving staff and temporary labor on traffic flow, cold chain handling, hazmat awareness, and controlled substance procedures • Act as escalation point for carrier issues and operational disruptions while enforcing policies, SOPs, and safety standards consistently

Requirements

Valid driver's license and high school diploma or equivalent (associate or bachelor's degree preferred)
Minimum 3+ years of shipping and receiving experience in a regulated or chemical environment
Current DOT/IATA certification and training (non-negotiable)
Proficiency with computerized materials, inventory, and tracking systems
Experience with temperature-controlled and cold chain logistics operations
Strong leadership, organizational, and communication skills for team management

Nice To Haves

Experience using CMMS (Computerized Maintenance Management Systems) for facilities maintenance including work orders and asset tracking
Background in pharmaceutical, biotechnology, or similar regulated industries
Experience managing temporary labor and coordinating with multiple carriers
Knowledge of controlled substance procedures and DEA compliance requirements
Familiarity with international shipping documentation and customs procedures
Previous supervisory experience in logistics or warehouse operations

Responsibilities

Own day-to-day carrier traffic management by coordinating inbound and outbound trucks, directing check-in procedures, and enforcing site security requirements
Lead daily shipping and receiving activities for domestic and international shipments while ensuring accurate matching to paperwork, proper labeling, and on-time staging
Maintain cold chain integrity for refrigerated, frozen, and ultra-low temperature products by minimizing exposure times and verifying temperature monitoring devices
Ensure continuous audit readiness by maintaining accurate chain-of-custody controls and compliance with DOT, IATA, and site SOPs
Meet monthly SLA deliverables including on-time departures, temperature compliance, and documentation accuracy while identifying improvement opportunities
Lead and train shipping/receiving staff and temporary labor on traffic flow, cold chain handling, hazmat awareness, and controlled substance procedures
Act as escalation point for carrier issues and operational disruptions while enforcing policies, SOPs, and safety standards consistently