Shipping/Receiving Team Lead - Gardendale

America's Thrift StoresGardendale, AL
18h

About The Position

The Shipping/Receiving Team Lead is responsible for managing the flow of all inbound and outbound shipments and maintaining the efficient operation of the dock and storage areas. This hands-on role provides leadership to the shipping/receiving team, ensures timely and accurate processing of freight and donations, coordinates transportation and inventory movement, and upholds safety and cleanliness standards. The Team Lead plays a key role in supporting daily operations while developing the skills to train, coach, and supervise team members in alignment with our Core Values and Mission.

Requirements

  • Must be at least 18 years old.
  • Reliable and punctual with a strong work ethic.
  • Excellent attention to detail and organizational skills.
  • Ability to meet production goals in a fast-paced environment.
  • Capable of standing, bending, lifting, and walking for extended periods.
  • Able to lift merchandise weighing up to 50 pounds.
  • Willingness to wear personal protective equipment (PPE) as required.
  • On-the-job training will be provided.
  • Successful completion of background check, motor vehicle check, and drug screen.

Responsibilities

  • Lead all daily shipping and receiving activities, including unloading, staging, weighing, and documenting shipments.
  • Supervise dock team members by providing training, scheduling, and performance support.
  • Ensure the safe, efficient handling of all freight, donations, and merchandise.
  • Verify incoming and outgoing shipment contents, complete required paperwork, and report any discrepancies or damage.
  • Organize inbound and outbound product, including soft goods, miscellaneous items, and books, following FIFO (First In, First Out) guidelines.
  • Monitor dock inventory levels, track backstock movement, and report delays or operational issues.
  • Collaborate with processing and retail teams to ensure timely flow of carts and supplies.
  • Safely operate and oversee the use of equipment such as pallet jacks, carts, and forklifts.
  • Maintain cleanliness and organization in all shipping and receiving areas.
  • Enforce company safety policies and OSHA compliance standards.
  • Serve as the main point of contact for vendors, transportation partners, and internal departments regarding dock operations.
  • Conduct routine inspections of the dock, storage areas, and equipment, and report maintenance or safety concerns.
  • Perform additional duties as assigned by the Assistant Manager or General Manager.
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