Full Time Shop Associate

Missouri Star Quilt•Hamilton, MO

14h•Onsite

About The Position

The Shop Associate primary function is to provide exceptional customer service to all customers who visit the shop. This includes answering questions about products, cutting fabric, ringing up sales on POS and keeping the shop fresh and clean at all times. All tasks are focused on providing a positive and memorable experience for all customers

Requirements

HS Diploma or GED
Previous experience in customer service or retail environment.
Strong interpersonal skills with the ability to interact effectively with the public
Strong customer service and service delivery orientation
Excellent oral and written communications skills
Strong math and technology skills
Ability to be collaborative and work well with a team
Ability to take initiative, provide solutions, and achieve results.

Responsibilities

Greet all customers promptly with a warm and friendly greeting
Engage customers in conversation and answer any questions they may have. (Welcome to Hamilton, where are you from, what kind of projects are you working on, how can I help you, etc.)
Offer input about specials, promotions and daily deals
Cut fabric with rotary cutter and assist customer on finding components (fabric, tools, etc.) to complete their project
Ring up sales and accept payments, balance POS at end of shift
Bag up purchases
Graciously thank the customer for coming to the shop.
Complete daily cleaning duties to maintain a clean and fresh appearance in the shop
Provide directions and key information about town, shops and area attractions
Restock product and rotate product as needed
Weekend shifts required
Other duties as assigned.