Showroom Coordinator

Pella Products of Kansas • Hays, KS

11d

About The Position

This position serves as the first point of contact for the Pella Showroom customer walk-ins and call-ins and contributes to sales success by properly directing customers to the appropriate department and answers product related questions. Must be a quick learner and have a desire to be a product expert. In addition, he/she will provide administrative assistance to sales and administration.

Requirements

• Must be an outgoing person with a positive and enthusiastic attitude.
• Organizational, social and customer focus skills are necessary along with strong product knowledge.
• Outlook, Microsoft Word, Excel, PowerPoint etc.
• Strong math skills and good data entry skills are required.
• A high level of energy, confidence and top notch customer service.

Responsibilities

• Display and/or demonstrate product in showrooms, using samples or catalogs, emphasizing features and benefits of Pella products.
• Answers and accurately directs customer calls for both internal and external customers by asking leading questions and prequalifying. Sets proper customer expectations regarding the retail replacement process.
• Maintains a favorable and hospitable setting for all customers in the showroom
• Responsible for taking the appropriate action and contacting those required to resolve showroom concerns
• Provides administrative support for sales and management.
• Administers, verifies, and communicates accurate product or customer information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed