Showroom Coordinator

Pratt + Larson•Portland, OR

About The Position

Pratt + Larson is on a mission to enrich the lives of our team, our partners, and our customers. We are a team of dreamers, creators, and magicians. We pour our heart and soul into our work, and it shows. We’re always looking for passionate, imaginative people to collaborate with on the next awe-inspiring design – and we’ve built our company around the growth and engagement of people like you. If that stokes your fire, we’d love to hear from you. To learn more about our company and what we do here, check out our website at www.prattandlarson.com Take a look at the job below and if you think this job is a good match for you, please send us your resume and we will take a look. We look forward to hearing from you! It all boils down to one question: Do you have Tile Dreams? This job is full-time, daytime shift hours; Monday – Friday, 8:30am - 5:00pm The Showroom Coordinator plays a critical role in shaping the tone and rhythm of the showroom and overseeing the day-to-day operations. From vendor communications to client support, workflow optimization to culture building, this role supports the sales team and is responsible for all showroom administrative duties.

Requirements

2+ years in customer service, operations, or office administration—experience in a design or showroom setting is a plus.
Sharp organizational instincts and a love for creating structures that help others thrive.
Proficiency in Microsoft Office and familiarity with CRM or ERP systems (bonus if you’ve worked with design or inventory platforms).
Strong communication skills and the ability to work seamlessly across departments and personalities.
Comfort in a fast-paced, ever-evolving environment and a willingness to roll up your sleeves wherever needed.
Must embrace and reflect Pratt + Larson’s missions and values: Enrichment, Cultivating Culture, Tile Dreams, Leading the Way and Taking Ownership

Nice To Haves

experience in a design or showroom setting is a plus.
bonus if you’ve worked with design or inventory platforms

Responsibilities

Set the tone for the showroom by ensuring a welcoming, functional, and visually inspiring environment—every day.
Act as the central liaison between vendors, suppliers, and internal teams to ensure accurate, timely order processing and issue resolution.
Review and manage sales orders, order confirmations, pricing updates, return authorizations, credit memos, and freight claims—ensuring accuracy at every step.
Maintain up-to-date product and vendor data across showroom systems, including pricing, item details, and availability. Communicate updates to the sales team clearly and proactively.
Support daily operations, scheduling, and reporting in partnership with the Showroom Partnership Manager.
Coordinate systems and tools—filing, printers, phones, software platforms—and train assistants or interns on key operational processes.
Jump in where needed to support client service, whether answering phones, setting appointments, or general sales help.
Assist and participate in showroom events and tours – including coordination, supplies, set up and clean up.
Help keep the showroom and shared workspaces organized, clean, and ready for clients.
Foster a warm, can-do presence with clients and colleagues—always anticipating needs and solving problems before they arise.
Participate in team and companywide meetings.