Showroom Sales Consultant

FERGUSON•Erlanger, KY

1d•$15 - $22•Onsite

About The Position

A leader in style, Signature Hardware provides high-quality, trending products for the kitchen, bathroom and more. Backed by a team of innovative, knowledgeable associates, our ever-growing brand excels at delivering an inspiring, customer-first shopping experience for those looking to turn their house into a home. As a Showroom Consultant, you will guide customers through every step of their experience with our brand, ensuring exceptional service, timely communication, and strong sales performance. This role requires effective self‑management, adherence to established processes, and the ability to work seamlessly across departments. You’ll collaborate closely with Customer Relations, Warehouse, Sourcing, Purchasing, Business Development, Marketing, and senior leadership, while reporting directly to the Showroom Manager. Schedule: Tuesday-Saturday 8:30am-5:00pm At Signature Hardware, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $15.00 - $21.68 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.

Requirements

Prior sales or customer facing experience preferred
Problem solving, leadership, listening skills, and interpersonal skills
Organizational and time management skills
The ability to deal with a vast array of customers with varying levels of product knowledge
Understand the basics of design and interior decorating
Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer
This is a non commission role

Responsibilities

Work with homeowners, designers, and builders to provide expert guidance and sell high-quality decorative plumbing fixtures for kitchens and bathrooms, including bathtubs, vanities, faucets, sinks, showers, toilets, and decorative hardware.
Respond to inquiries with accurate pricing, inventory and delivery information
Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship
Prepare job quotations
Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
Continually improve sales skills and product knowledge to promote a professional image in the field