Showroom Server Tournament of Kings - Excalibur

MGM Resorts International • Cary, NC

5d • $15 • Onsite

About The Position

As a Showroom Server in Tournament of Kings at Excalibur, you will deliver high-energy, immersive tableside service while supporting one of the most dynamic dinner show experiences on the Strip. You’ll provide prompt, courteous service to guests in a fast-paced arena setting, ensuring every interaction enhances the excitement and spectacle of the show, all while upholding departmental and property standards.

Requirements

• Is 21+ years of age

Nice To Haves

• Preferably has experience in banquet settings

Responsibilities

• Take order, and serve food and drinks efficiently and accurately in work area as applicable
• Itemize bills correctly and efficiently secure payment
• Maintain table cleanliness utilizing a silent service approach
• Guide guests through all phases of their experience at the restaurant
• Maintain a level of professionalism that will make guests want to return
• Maintain cleanliness and stock of their assigned areas, side stations, tables and POS stations
• Consistently follow sequence of service utilizing all proper procedures standardized by the room management
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Perform other job-related duties as requested

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed