Shuttle Assistant Manager - UKHC

Reimagined ParkingLexington, KY
1d$18 - $19Onsite

About The Position

Position: Shuttle Services Assistant Manager Location: UK Healthcare - 110 Transcript Ave. Schedule: Shifts will vary Pay rate: $18/hour - $19/hour CDL Required / Must be willing to work evenings and weekends The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations. Please note: Applicant must have experience operating shuttles.

Requirements

  • At least 18 years of age
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Driving CDL & Non CDL shuttles

Responsibilities

  • Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
  • Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees. This may include but is not limited to operating CDL and Non CDL shuttles.
  • Assist Operations Manager in preparing daily, weekly, and monthly operating reports and schedules as required.
  • Fill in to provide coverage for front line positions, as needed.
  • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
  • Immediately respond to reports of accidents, incidents or safety concerns.
  • Communicate professionally at all times with guests, client, and teammates.
  • Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

  • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
  • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
  • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
  • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
  • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
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