SIM Engineer

Sequoia Connect

1d • Remote

About The Position

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™. They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers. Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights. We are currently searching for a SIM Engineer : Responsibilities: Execute SIM and device provisioning activities and lifecycle tasks including activation, deactivation, and updates. Monitor SIM and device systems for performance, errors, and health checks to ensure reliable operations. Perform first-level troubleshooting of SIM-related incidents, gathering logs and escalating to senior engineers when necessary. Maintain accurate operational documentation , including logs, trackers, and reports for audits and daily workflows. Collaborate with cross-functional teams to validate SIM operations during device onboarding and rollout activities. Ensure compliance with security practices and organization-approved configuration standards. Requirements: Bachelor’s degree in Engineering, Telecommunications, Computer Science , or a related field. Understanding of SIM technologies and wireless network fundamentals (telecom concepts). Basic knowledge of provisioning systems , device activation processes, or OSS/BSS flows. Strong troubleshooting skills with the ability to follow structured escalation guidelines. Adaptability to learn SIM engineering practices in a fast-paced environment. Desired: Familiarity with eSIM, SIM profile management , or OTA provisioning. Experience using ticketing tools such as ServiceNow or Jira . Exposure to operational monitoring platforms or device engineering environments. Languages Advanced Oral English. Native Spanish. Note: Fully remote If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/ . Requirements: Bachelor’s degree in Engineering, Telecommunications, Computer Science , or a related field. Understanding of SIM technologies and wireless network fundamentals (telecom concepts). Basic knowledge of provisioning systems , device activation processes, or OSS/BSS flows. Strong troubleshooting skills with the ability to follow structured escalation guidelines. Adaptability to learn SIM engineering practices in a fast-paced environment.

Requirements

• Bachelor’s degree in Engineering, Telecommunications, Computer Science , or a related field.
• Understanding of SIM technologies and wireless network fundamentals (telecom concepts).
• Basic knowledge of provisioning systems , device activation processes, or OSS/BSS flows.
• Strong troubleshooting skills with the ability to follow structured escalation guidelines.
• Adaptability to learn SIM engineering practices in a fast-paced environment.

Nice To Haves

• Familiarity with eSIM, SIM profile management , or OTA provisioning.
• Experience using ticketing tools such as ServiceNow or Jira .
• Exposure to operational monitoring platforms or device engineering environments.
• Languages Advanced Oral English.
• Native Spanish.

Responsibilities

• Execute SIM and device provisioning activities and lifecycle tasks including activation, deactivation, and updates.
• Monitor SIM and device systems for performance, errors, and health checks to ensure reliable operations.
• Perform first-level troubleshooting of SIM-related incidents, gathering logs and escalating to senior engineers when necessary.
• Maintain accurate operational documentation , including logs, trackers, and reports for audits and daily workflows.
• Collaborate with cross-functional teams to validate SIM operations during device onboarding and rollout activities.
• Ensure compliance with security practices and organization-approved configuration standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level