Site Director (RPh): NeighborHealth (Boston, MA)

Clearway Health•Boston, MA

2d•$153,000 - $190,000•Onsite

About The Position

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees , our clients and their patients . We welcome you to follow us on LinkedIn where you can also learn more about our company , culture , people , and careers . POSITION SUMMARY: As the Clearway Health Site Director, Specialty Pharmacy Operations, you are an accomplished and strategic team leader who plays a pivotal role in developing and expanding our Specialty Pharmacy program for our esteemed health system partners. This position represents the most senior on-site leadership role overseeing the partner’s specialty pharmacy program and carries full accountability for its successful execution—ensuring clinical excellence, operational efficiency, and strong financial performance. Our unique partnership model touches every facet of specialty pharmacy program development, including the direct integration of pharmacy resources within client clinics. This model is informed by deep expertise gained through operating within academic health systems and health plans. In this role, you will serve as a visible leader and innovator, guiding the integration of a clinical patient management program into the broader delivery of patient care. You will oversee program development, implementation, and outcomes, playing a critical role in driving impact, growth, and long-term success.

Requirements

Bachelor’s or Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy, required
Completion of a PGY-1 Pharmacy Residency or 3+ years of relevant pharmacy experience, required
Active and unrestricted Pharmacist License in the State of Kentucky at the time of hire
Ability to become a Preceptor if not already one within 180 days of hire
7+ years of relevant pharmacy experience, including a combination of clinical, operational, and/or leadership responsibilities
Experience with 340B programs, or willingness to complete a 340B certificate program within 6 months of employment, required
Experience managing and successfully executing complex projects (preferably in a hospital, clinic or health system setting) while working with diverse stakeholders (bonus points for a background in 340B).
Leadership within a specialty pharmacy, health system, or managed care setting with a record of accomplishment of transformation.
Prior responsibility for successfully managing a P&L for a specialty pharmacy or large-scale pharmacy program.
Clear and effective people management and communication skills.
Excellent project management skills.
Proactive approach to problem solving with a high attention to detail.
Proficiency in MS Office including Word, Excel, PPT, Outlook.
Experience working in a clinical setting, ideally holding a PharmD, BS in Pharmacy, or another clinical credential such as a RN (Registered Nurse), or MD (Medical Doctor).
Firsthand experience in a start-up specialty pharmacy or early-stage health care environments.
Experience and understanding with clinical knowledge in specialty drugs and treatments.
Proficiency with standard software used in a healthcare setting, such as EMR (Electronic Medical Records) systems (i.e., EPIC, Cerner, Meditech), dispensing systems (i.e., QS/1, RX30, Liberty).
Background in specialty pharmacy accreditation (application, process, and maintenance of the accreditation at partner sites).

Nice To Haves

Completion of a PGY-2 Pharmacy Residency or 6+ years of relevant pharmacy experience, preferred
MBA or other advanced business degree, preferred
At least 4 years in a supervisory or leadership capacity, preferred
Depending on site-specific requirements, an active certification in good standing as a Certified Specialty Pharmacist (CSP) from the National Association of Specialty Pharmacy (NASP) may be required
Ambulatory Care Pharmacy Specialty Certification (BCACP) or ability to obtain within one year of hire
Lean Six Sigma Belt, Yellow or Green, preferred

Responsibilities

Strategically executing and developing goals, plans, and tactics to ensure continuous improvement in the size and profitability of your partner's specialty pharmacy program.
Inspiring, developing, and motivating our on-site teams of specialty pharmacists, liaisons, and other staff to not only meet but exceed goals, fostering high patient and provider satisfaction.
Owning the relationship between our organization and your partner's leadership and pharmacy teams, ensuring seamless collaboration.
Coordinating and managing external relationships with pharmaceutical manufacturers, third-party payors, and organizations associated with specialty pharmacy, all on behalf of your partner health system.
Ensuring strict compliance with limited distribution drug and specialty pharmacy contract requirements in partnership with your health system clients.
Directing project management for all initiatives at your partner health system site related to Specialty Pharmacy development, covering planning, development, and timely project execution.
Providing your expertise to identify improvements in pharmacy operations, guaranteeing the delivery of top-notch service within your partner's Specialty Pharmacy.
Forecasting and preparing the Specialty Pharmacy operating and financial plans, including financial planning and decision support.
Participating in educational forums and professional organizations, representing both the partner and Clearway Health.
Collaborating with Clearway Health corporate resources to leverage subject matter expertise and obtain the necessary resources to execute and exceed your plans.
Identify appropriate quality measures.
Set goals for process improvement and client/patient outcomes
Coordinate chart reviews and audits.
Compile performance improvement reports for presentation to appropriate committees.
Overseeing compliance with the clinical patient management program.
Implementation of methods and accountabilities to track applicable state and federal laws and regulations
Ongoing internal monitoring, auditing and reporting designed to ensure consistent compliance with applicable laws and regulations
Prompt response to detected risks, problems and incidents related to regulatory compliance
Take corrective action to prevent future occurrence of problems or incident