Site Merchandiser

Sweetwater SoundFort Wayne, IN
7dOnsite

About The Position

Sweetwater, the nation's number one online retailer of music instruments and pro audio gear, is seeking a strategic and results-driven Site Merchandiser to drive planning and execution of page-level merchandising on Sweetwater.com. In this role, you will ensure that merchandising strategy translates into measurable in-market results by owning the performance of our highest traffic and promotional pages. The ideal candidate will maintain a consistent weekly review of cadence to monitor, validate, and improve page performance across all categories—balancing creative merchandising vision with data-driven decision-making. By bridging merchandising intent with business outcomes, you will play a key part in driving online sales performance through operational excellence, flawless execution, and a maintain relentless focus on conversion and revenue growth.

Requirements

  • Bachelor’s Degree in Marketing, Merchandising, Computer Science, Business, or related field
  • 5+ years of experience in eCommerce merchandising, site merchandising, or related digital marketing role
  • Strong understanding of eCommerce best practices, trends, and digital merchandising tactics
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Familiarity with SEO principles, on-site search optimization, and A/B testing
  • Hands on experience with Google Analytics (GA4) preferred
  • WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
  • Gets Things Done – You have a great work ethic and move through tasks with a sense of urgency
  • Obsesses over the Details – You are committed to paying attention to the details
  • Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
  • Develops the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey
  • We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required.

Responsibilities

  • Serve as the accountable owner for performance on Sweetwater's highest-traffic pages, ensuring these critical customer touchpoints receive consistent attention through a dedicated weekly review rhythm
  • Responsible for driving eCommerce sales through innovative, effective, and profitable merchandising strategies
  • Monitor KPIs and use insights to make data-driven decisions for improving product assortments, promotions, and merchandising tactics.
  • Implement strategies to enhance conversion rates and average order value.
  • Translate performance trends into actionable recommendations that keep key page metrics trending upward over time.
  • Support promotional efforts by monitoring promotional page performance while campaigns are live
  • Identify opportunities to improve results across the page
  • Optimize product placement and suggest improvements for promotional banner placements to improve discoverability and navigation
  • Integrate merchant-curated product selections in revenue-driving ways
  • Own page-level reporting across all categories and maintain a consistent weekly performance cadence to deliver actionable insights to stakeholders
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