Site Quality Manager

Humanscale Corporation•Piscataway, NJ

About The Position

The Site Quality Manager is responsible for leading the quality function at their site and developing, implementing, and continuously improving the Humanscale Business System which exceeds customer expectations, satisfies regulatory requirements, improves operational efficiency, and reduces the cost of poor quality.

Requirements

Bachelor’s degree from an Engineering discipline (Mechanical preferred)
Minimum of 3-5 years of experience in Quality Control in a manufacturing environment
Minimum of 2 years of management experience
Knowledge of Quality Management Systems, especially ISO 9000
Knowledge of ERP systems, especially Oracle and Infor, is highly desirable
Lean Manufacturing experience a plus
Experience with developing/documenting procedures
Excellent interpersonal skills to lead the quality function to a higher level of performance
Demonstrated customer focus, with drive and determination to improve quality performance
Able to direct and lead others to produce desired results
Demonstrated analytical skills, combining multiple data sources to create quality insights that drive improvement.
Demonstrates attention to detail and thrives in a team environment.
Exercise initiative, achievement, and independent judgment

Responsibilities

Promote a quality culture and customer focused approach
Capture the Voice of the Customer through customer feedback to enable development and value chain to improve design and execution
Drive timely and effective resolution of customer issues
Lead the Quality Assurance, Quality Control, and Quality Testing functions within the site
Supervise workers engaged in the inspection and testing of activities to ensure efficient productivity and high technical integrity
Manage the performance of the team through key performance metrics.
Develop team to continuously improve performance and results
Design, develop, and implement quality control training programs
Conduct or arrange periodic training sessions to keep team members informed on proper procedures and methods
Establish and deploy site Quality objectives in line with Global Quality objectives
Analyze and communicate the adequacy and effectiveness of the Humanscale Business System through performance metrics
Coordinate and participate in Material Review Board (MRB) meetings
Lead and participate in root cause analysis
Drive effective corrective actions to prevent recurrence of non-conformances utilizing A3/SPS, 8D, and similar tools
Execute cost of poor quality reduction measures to drive company savings
Ensure compliance with customer, industry, and regulatory requirements
Improve and error-proof business processes utilizing SS / Lean methodologies
Develop, implement, and maintain quality specifications and standards for all raw materials, components, and finished goods
Create, document, and implement inspection criteria and procedures
Lead site Quality Performance Reviews
Lead internal audits and drive timely closure of findings
Apply total quality management tools and approaches to analytical and reporting processes