Site Receptionist

Merakey • Carlisle, PA

5d • $17 • Onsite

About The Position

The Site Receptionist plays a vital role in a behavioral health setting by serving as the first point of contact for clients, families, and visitors. This position supports clinical services through efficient front-office operations, accurate documentation, and coordination with clinical and administrative teams, while maintaining strict confidentiality and demonstrating professionalism, accountability, and compassion.

Requirements

• High School Diploma or GED required.
• Active and valid driver's license required.
• Ability to independently perform clerical, reception, data management, and basic fiscal tasks to support program operations.
• Ability to effectively use Electronic Medical Record (EMR) systems and Microsoft Office applications.
• Strong organizational, communication, and customer service skills.

Nice To Haves

• Prior reception or front‑office experience preferred, ideally in a healthcare or behavioral health setting.

Responsibilities

• Greet and check in clients in a trauma‑informed, respectful manner; manage scheduling, answer phones, and oversee daily front-office operations, including opening and closing the site.
• Collect, track, and submit billing information, authorizations, treatment plans, and required managed care documentation to support timely reimbursement for behavioral health services.
• Maintain client confidentiality and release consensual information in compliance with HIPAA, state regulations, and organizational policies.
• Submit daily schedules and operational reports, ensuring accuracy and collaboration with clinical and administrative staff.
• Provide coverage for other service staff as needed, seek supervisory guidance when appropriate, and demonstrate personal and professional accountability in a fast‑paced clinical environment.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED