Site Reliability Engineer

Summit Health • Birmingham, AL

23h • Hybrid

About The Position

As a Software Engineer on the Observability team, you will contribute to the development and maintenance of the systems that provide visibility into Shipt’s technical ecosystem. Your mission is to implement and support a high-performance telemetry platform that allows engineering teams to monitor, debug, and optimize their services effectively. You will work closely with senior engineers to ensure our metrics, logs, and traces are reliable and actionable. In this role, you will help bridge the gap between traditional monitoring and intelligent diagnostics. You will utilize and support AI-enhanced tools and interfaces to streamline how engineers interact with telemetry data. By helping integrate autonomous agents and predictive models into our workflows, you will contribute to a more proactive, self-healing infrastructure environment.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
• 3+ years of professional experience in software engineering, with exposure to observability, SRE, or infrastructure-focused roles.
• Proficiency in at least one programming language, such as Golang or Python, for building and automating infrastructure tooling.
• Familiarity with modern Log/Metric/Trace observability stacks- such as Prometheus, OpenTelemetry, structured logging, or similar observability stacks.
• Basic understanding of how AI and machine learning can be applied to time-series data for anomaly detection.
• Experience working with containerized environments like Kubernetes and cloud platforms like GCP.
• Strong analytical and problem-solving skills, with a commitment to providing high-quality visibility for engineering teams.

Benefits

• Employees (and eligible family members) are covered by medical, dental, vision and more.
• Employees may enroll in our company’s 401k plan.
• Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.
• Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level