Site Reliability Manager, Traffic Trust SRE
About The Position
Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Traffic Trust Site Reliability Engineering (SRE) looks after services that protect our systems from Denial of Service (DoS) attacks, do the crypto magic needed to keep our users' traffic private, and shield our users' Internet Protocol (IP) addresses from Ad Tech companies. Our DoS protection works mostly silently to protect Google and cloud customer services from malicious overload, but when novel or huge attacks occur, our infrastructure also provides Google and its customers the tools to diagnose and mitigate those attacks. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Requirements
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 8 years of experience in software engineering.
- 3 years of experience managing people or teams.
- 3 years of experience building and developing large-scale infrastructure or distributed systems.
Nice To Haves
- Experience leading high-performing Software Engineering or Site Reliability Engineering teams.
- Experience with the design, monitoring, and troubleshooting of distributed systems.
- Experience being part of an on-call rotation and responding to production incidents.
Responsibilities
- Lead and develop a team of Site Reliability Engineers (SREs) who are critical to Google Production and Google Cloud reliability, as well as the security and protection of our customers and services from attack.
- Design and implement changes to our services, collaborating with other SREs and partner development teams to deliver projects that improve service reliability and security or enable the fast, safe delivery of new features and capacity.
- Provide consulting services to product-aligned teams on DoS, Crypto, and Privacy Proxy, focusing on general security, capacity, and reliability topics.
- Be part of a Tier 1 on-call rotation covering 12 of every 24 hours (10:00 AM – 10:00 PM), with partner teams in London and Zurich covering the remaining 12 hours.
- Manage incidents across the full lifecycle, from detection through to post-mortem and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
