Site Service Coordinator

Avantor•Cambridge, MA

5d•$24 - $27•Onsite

About The Position

In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

Requirements

High school diploma or GED required
Minimum 2 years in customer service, inventory replenishment, or material handling
1-2 years of experience
Proficient in Microsoft Office and comfortable using computers
Ability to lift up to 25 lbs
Strong communication skills

Nice To Haves

Bachelor’s degree preferred
1–2 years of experience in a laboratory environment or familiarity with lab processes and procedures preferred
Experience with Microsoft Teams preferred
Knowledge of SAP, Oracle, Power BI, and other inventory management systems
Previous experience in a GMP-regulated facility strongly desired

Responsibilities

Glassware Washing & Laboratory Support
Perform routine washing, drying, and sterilization of laboratory glassware following established SOPs.
Inspect glassware for cleanliness, damage, or wear and remove items that do not meet quality standards.
Organize, label, and restock clean glassware to designated laboratory areas to ensure uninterrupted workflow.
Maintain cleanliness of washing stations, autoclaves, drying ovens, and related equipment.
Track inventory of glassware and notify appropriate personnel of low stock or replacement needs.
PPE Cleaning & Maintenance
Collect, clean, and sanitize personal protective equipment (PPE) according to facility hygiene and safety requirements.
Inspect PPE for damage, contamination, or wear and escalate issues requiring replacement.
Ensure all cleaned PPE meets quality and safety standards prior to restocking or redistribution.
PPE Restocking & Inventory
Monitor PPE inventory levels and restock gowns, gloves, eyewear, lab coats, and other protective items across designated labs or workstations.
Maintain accurate inventory logs and communicate supply needs to procurement or site leads.
Ensure PPE stations remain organized, labeled, and accessible to laboratory personnel.
Buffer Preparation
Assist with preparing laboratory buffers and solutions following established formulations and SOPs.
Measure, mix, and label chemical components clearly and accurately.
Perform pH adjustments, verify concentrations, and maintain batch documentation.
Ensure proper storage and handling of prepared buffers to maintain stability and compliance.
Chemical Management
Support safe handling, storage, and organization of laboratory chemicals.
Track chemical inventory and assist with ordering, receiving, and restocking materials.
Maintain up-to-date SDS files and support chemical safety compliance.
Assist with waste collection, labeling, and disposal following environmental and regulatory guidelines.