Ski Patrol Director

Mission Ridge Ski Resort•Wenatchee, WA

5d•$25 - $30•Onsite

About The Position

The Ski Patrol Director at Mission Ridge Ski and Board Resort is responsible for overseeing all aspects of the Ski Patrol department, ensuring a safe and enjoyable environment for both guests and staff. The Ski Patrol at Mission Ridge is a combination of 10-25 Professional Ski Patrollers and 60-80 volunteer Ski Patrollers. The Patrol Director provides leadership for both of these teams and ensures a cohesive attitude that allows both teams to work together toward a common goal. This role includes managing staffing, training, budgeting, and incident response, while also executing safety initiatives and leading snow safety and avalanche mitigation efforts. The director plays a crucial role in fostering a positive work culture and developing future leaders within the patrol team.

Requirements

Advanced Skiing/Riding Ability: Advanced skiing/riding skills. Ability to ski/ride all terrain in all conditions with loads.
Communication Skills: Excellent verbal and written communication skills.
Leadership and Attitude: Positive leadership skills with a positive attitude and enthusiasm.
Education: Bachelor's degree preferred or equivalent combination of education and experience.
Ski Patrol Experience: Previous ski patrol experience, preferably in a supervisory role.
Medical Certifications: Valid EMT, OEC, or WFR AND CPR certification.
Blasting Certification: Blasters license or ability to gain license in one year.
Avalanche Mitigation: Ability to work with explosives, perform avalanche mitigation work.
Leadership Experience: Prior leadership and supervisory experience.
Work Environment: Must be able to work outside in a harsh winter environment.

Nice To Haves

Washington State Code Knowledge: Knowledge of the Washington State Code that applies to Ski Areas.
Tramway Regulations and Evacuation: Current knowledge of tramway board regulations and evacuation techniques.
Mechanical Awareness: Ability to recognize and detect abnormal lift and mechanical sounds and conditions.
Technology Proficiency: Proficiency with the Google Workspace (Sheets, Docs, and Slides), and technology applications.
Organizational and Team Building Skills: Advanced organizational and team building skills.
Avalanche Certification: Pro Level 1 or 2 Avalanche certificate.
Physical Lifting Ability: Able to lift 50 lbs. and carry over distance.
Lift Evacuation Capability: Able to climb 100 ft. tall lift towers while carrying 30 lbs. for evacuation.
Documentation and Communication: Excellent documentation skills, with strong verbal and written ability with the English language.
Guest Service Skills: Strong customer relations, Guest Service skills.

Responsibilities

Recruit, hire, train, motivate, and develop a high performing Ski Patrol team.
Provide leadership in guest and employee safety initiatives to reduce/eliminate worker and guest injury.
Create and oversee departmental budgets and track spending.
Manage incident reporting, payroll, scheduling, and purchasing.
Develop and maintain all Patrol procedures, plans, and policies.
Foster a positive work culture and resilience among staff.
Oversee Incident Investigation and manage team member training.
Evaluate performance of all staff members and handle disciplinary actions as needed.
Monitor winter mountain conditions and manage terrain openings and closures.
Maintain permits and relationships with government agencies.
Manage outside agency agreements and relations.
Ensure daily weather and avalanche forecasting and hazard reduction work is completed.
Oversee the control and management of explosives and permits.
Possess knowledge of medical, legal, and risk management issues.
Maintain intimate knowledge of the mountain's trails, traffic flow, and potential hazards.
Facilitate patrol training and skill development initiatives.
Communicate regularly with Mountain Operations teams and work towards common goals.