Small Format Merchandiser

Pepsi-Cola of Florence•Florence, SC

6d•Onsite

About The Position

Small Format Merchandiser POSITION SUMMARY Responsible for all aspects of product merchandising in small format accounts, including stocking shelves and coolers, building and removing displays and ad features, organizing and rotating products on shelves and in the backroom, and moving product from the backroom to the sales floor. ESSENTIAL DUTIES AND RESPONSIBILITIES Fills, merchandises, and rotates products according to published merchandising standards in all beverage locations throughout the account. Organizes, rotates, and maintains backroom by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the warehouse. Repacks damaged product for sale when possible; arranges credits for product that cannot be repacked with presales representative. Builds customer relationships at the store level; delivers best-in-class customer service through communication, building rapport, and showing attentiveness to customer needs. Communicates with customers to identify and understand their product or service needs; ensuring your full attention is given to the account while you are in the account at all times. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise. Communicates and coordinates with merchandising teammates, delivery drivers, and presales representatives to ensure excellent service for each customer. Works the established schedule including weekend days. Follow uniform and grooming guidelines listed in the employee handbook at all times. Performs other duties as assigned.

Requirements

High school diploma or equivalent
Ability to work reliably and independently with minimal daily supervision
Valid driver’s license
Clean and insurable driving record
Regular, reliable, predictable attendance
Reliable transportation to access multiple store locations within an assigned shift
Proof of insurance that meets the Company’s minimum requirements
Must be able to read, write, and perform basic math skills
Excellent communication skills, both verbal and written
Strong customer service skills
Must be physically and mentally able to successfully perform the essential elements of the job with or without reasonable accommodation
The ability to hear, talk, understand, and distinguish speech and other sounds
Frequently required to stand, walk, and sit
Must frequently lift or move up to 30 pounds (up to 50 pounds occasionally), climb, balance, stoop, kneel, crouch, or crawl
Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Daily travel to customer locations is required

Nice To Haves

Previous experience in a retail business or grocery store preferred but not required

Responsibilities

Fills, merchandises, and rotates products according to published merchandising standards
Organizes, rotates, and maintains backroom
Repacks damaged product for sale when possible
Builds customer relationships at the store level
Communicates with customers to identify and understand their product or service needs
Ensures customer satisfaction through ongoing communication and relationship management
Communicates and coordinates with merchandising teammates, delivery drivers, and presales representatives
Works the established schedule including weekend days
Follow uniform and grooming guidelines
Performs other duties as assigned