SNF Housekeeper

Watercrest Senior Living•San Antonio, TX

15h

About The Position

Housekeepers are responsible for the routine upkeep of resident/patient apartments/rooms, common, administrative, and back of house areas ensuring that these living spaces remain clean, secure, and inviting. They meticulously manage cleaning supplies and equipment, delivering their services with a focus on sensitivity, professionalism, and efficiency.

Requirements

Able to communicate effectively with all levels of management, team members, residents, family members, referral sources, vendors, and outside contacts.
Able to make independent and educated decisions.
Must be able to communicate in a warm, friendly, and caring manner.
Must possess a passion to work with and around senior citizens.
Knowledge of customer service principles and practices
Proven housekeeping experience.
Must have a valid driver’s license.
High School Graduate or equivalent
At least two (2) years working as a housekeeper in a multi-unit community or hotel environment.
Able to concentrate with frequent interruptions.
Able to work under stressful and emergency situations.
Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping.
Must be physically able to climb latter’s, bend, or crawl into awkward spaces.
Able to talk and hear effectively to convey instructions and information to residents and team members.
Prolonged periods standing and walking.
Must be able to lift up to 50 pounds at a time.

Responsibilities

Follow the guidelines of the Watercrest Housekeeping Handbook.
Always maintain the cleanliness and appealing appearance of the front area of the community
Maintain cleanliness of all public and staff areas throughout the community
Maintain cleanliness in all occupied resident apartments
Maintain cleanliness in all unoccupied resident apartments
Maintain cleanliness in all model apartments
Responsible for completing any special projects assigned by the Environmental Services Director
Uniforms must be clean, free of stains, and pressed, with no missing buttons, and no rips or tears. Your dress and appearance should always reflect the highest standard of professionalism. Appearance plays an important part in the type of impression you make on our residents, their families, your co-workers, and visitors to the community
Adhere to established safety protocols while performing tasks and operating equipment
Handle the proper disposal of trash, waste, and other disposable materials
Perform damp dusting of furniture, light fixtures, windowsills, pictures, and wall hangings
Thoroughly clean and disinfect wash basins, mirrors, commodes, tubs, and showers
Inspect and clean unoccupied apartment/rooms to ensure they are fresh and move-in ready
Conduct a minimum of twice daily cleaning of public restrooms and address additional needs as they arise
Maintain cleanliness in storage areas and ensure housekeeping carts are securely locked when not in use
Properly dispose of soiled/contaminated linen as required
Follow a schedule to wash windows and clean air vents
Perform laundry duties as structured in the Watercrest Housekeeping Handbook
Uphold established infection control practices
Promptly report hazardous conditions and equipment issues to the supervisor
Report burned-out light bulbs, exit lights, overhead lights, low supplies, emergency call lights and any other building deficiencies to the Environmental Services Director on the day of discovery
Report all accidents and incidents to the Environmental Services Director, regardless of their severity
Safeguard the confidentiality of residents' personal care information
Respect and uphold the personal and property rights of residents/patients
Promoting a homelike living atmosphere, including encouraging residents to live it up and we will gladly take care of the rest
Keeping common areas (living, dining, activity, etc.) clean and inviting for residents/patients, family members, and visitors
Smiling and talking with residents/patients and family members — all associates are encouraged to develop relationships with residents/patients and help them feel cared about as well as cared for
Communicate with Environmental Services Director and care staff to disinfect immediate unscheduled needs
Must be in company uniform and resident ready at all time
Performs other related essential duties as assigned