Social Care Navigator (full Time $23.50/Hour)

Catholic Charities of Onondaga County•Syracuse, NY

3d•$24

About The Position

Overview Thrive and Change Lives Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives. We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work! Flexible Work Schedules Remitted Tuition Professional Development Competitive Pay and Work Life Benefits Professional Supervision and Coaching Recognition and Appreciation Programs Opportunities for Growth and Promotion Responsibilities The Social Care Navigator is responsible for conducting HRSN screenings, eligibility assessments, network navigation, and HRSN Care Management activities for Medicaid clients. They will manage incoming referrals for screening and navigation to ensure successful and timely connections for community members. Manage Member consent and attestation as required throughout the engagement. Conduct HRSN screening using the Accountable Health Communities (AHC) screening tool to assess member HRSNs. Conduct eligibility assessments to determine Member eligibility for enhanced HRSN services and refer Members to eligible programs and services, including enhanced HRSN services and/or existing federal, state, and local resources. Maintain effective communication with internal team members, community members, and partner organizations to ensure acceptance, resolution, or redirection of referral requests. Document progress notes and action taken with each referral as detailed in funding source policy and procedure. Develop social care plans that include a summary of Enhanced HRSN Member needs, eligibility, and services to which they are referred. Ensure referrals are acted upon by HRSN service providers within required timeframes and redirect as necessary to support service connection. Document progress notes and action taken with each referral, as detailed in funding source policy and procedure. Update the social care plan throughout service provision in collaboration with the Member and service provider to reflect strategies and interventions for meeting identified HRSNs. Confirm service delivery completion and that Member needs have been addressed satisfactorily and support the transition to additional resources. This Position is Full Time at 35 hours a week, Pay for his Position is $23.50 Per Hour

Requirements

Associate degree in health, social services, or related field preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.
Minimum of 2 years related experience in a clinical, non-profit, or Managed-Care Organization (MCO) environment.
Thorough working knowledge of local and regional public and private resources, including Social Security, Department of Social Service Adult Protective Unit, Income Assistance Unit and various other agencies and offices as needed.
Valid N.Y.S. Driver’s License, Registered & Insured Vehicle
State Central Register Clearance.
Intermediate computer skills, confidentiality, oral and written communication skills
Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals
Manual dexterity sufficient to work with children/adults in a challenging and active environment.

Responsibilities

conducting HRSN screenings
eligibility assessments
network navigation
HRSN Care Management activities for Medicaid clients
manage incoming referrals for screening and navigation to ensure successful and timely connections for community members
manage Member consent and attestation as required throughout the engagement
conduct HRSN screening using the Accountable Health Communities (AHC) screening tool to assess member HRSNs
conduct eligibility assessments to determine Member eligibility for enhanced HRSN services and refer Members to eligible programs and services, including enhanced HRSN services and/or existing federal, state, and local resources
maintain effective communication with internal team members, community members, and partner organizations to ensure acceptance, resolution, or redirection of referral requests
document progress notes and action taken with each referral as detailed in funding source policy and procedure
develop social care plans that include a summary of Enhanced HRSN Member needs, eligibility, and services to which they are referred
ensure referrals are acted upon by HRSN service providers within required timeframes and redirect as necessary to support service connection
document progress notes and action taken with each referral, as detailed in funding source policy and procedure
update the social care plan throughout service provision in collaboration with the Member and service provider to reflect strategies and interventions for meeting identified HRSNs
confirm service delivery completion and that Member needs have been addressed satisfactorily and support the transition to additional resources