Social Marketing Coordinator

Shatterproof • Washington, DC

2d

About The Position

The Social Marketing Coordinator supports Shatterproof’s mission to end the addiction crisis and save lives by helping bring our message to life across social media. Reporting to the Senior Digital Manager, this role is responsible for creating, producing, editing, scheduling, and publishing content across all organic social platforms — including Facebook, Instagram, LinkedIn, X, and TikTok — while tracking and reporting on performance.
The ideal candidate is a creative storyteller and skilled communicator who thrives in a fast-paced, collaborative environment. They are passionate about social media trends, eager to learn, and motivated to grow Shatterproof’s reach and engagement through high-quality content and community management.

Requirements

• Bachelor’s degree in marketing, communications, digital media, or a related field.
• 1–3 years of experience in social media management, preferably in a nonprofit or cause-driven organization.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent writing, editing, and visual storytelling skills.
• Proficiency in Sprout Social and Airtable preferred (or equivalent social management and project management tools).
• Organized, detail-oriented, and able to manage multiple projects with tight deadlines.
• Collaborative team player with strong communication skills and a proactive work ethic.

Nice To Haves

• Experience with Canva, Adobe Creative Suite, or other design tools a plus.

Responsibilities

• Create, edit, and publish engaging daily social content that advances Shatterproof’s mission, programs, and campaigns.
• Ensure content aligns with brand voice, tone, and visual identity.
• Work collaboratively with the Marketing + Communications team to populate and maintain a social media calendar in Airtable.
• Schedule and publish approved content using Sprout Social.
• Source and adapt photos, videos, and graphics for platform-optimized formats.
• Support live event coverage on social media.
• Conduct social listening to identify trends and engagement opportunities.
• Monitor social media channels daily, engaging with followers, responding to comments and messages, and escalating issues as needed.
• Foster positive community interactions that align with Shatterproof’s values of empathy and compassion.
• Assist in developing engagement tactics to drive meaningful interactions and follower growth.
• Track and analyze key social metrics across platforms using Sprout Social.
• Produce regular performance reports with insights and recommendations to improve engagement and reach.
• Use data to inform content adjustments and identify growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level