Social Media & Community Engagement Specialist
About The Position
As the Social Media & Community Engagement Specialist, you support the execution of Noodles & Company’s organic social media presence and influencer/community programs. This hands-on, execution-focused role is responsible for day-to-day social engagement, community management, creator coordination, and trend monitoring across platforms. You bring a detail-oriented and creative approach to your work, are comfortable working directly within social platforms, and are excited to grow in social media, influencer marketing, and community building while supporting an active, engaging brand presence. About Noodles At Noodles & Company, we believe great food can spark meaningful connections. That’s why we’re on a mission to reintroduce the world to noodles—not just as a meal, but as an experience worth craving. As we evolve our brand to meet the modern guest, we’re focused on creating moments that surprise, delight, and shift perceptions of what fast-casual can be. Every bowl we serve is rooted in global flavors, fresh ingredients, and intentional hospitality that makes guests feel seen and valued. Our values—We Care, We Show Pride, We Are Passionate, and We Love Life—guide how we show up for our guests, our team members, and each other.
Requirements
- 2–5 years of experience in social media, influencer marketing, or digital marketing.
- Strong understanding of TikTok, Instagram, and evolving social content trends.
- Comfort writing casual, on-brand copy with attention to tone and voice.
- Reliable, on-time execution of social content and engagement.
- Strong community responsiveness and brand-aligned interactions.
- Ability to support creator programs with clear coordination and follow-through.
- Organized tracking that supports reporting and insights
- Willingness to be on camera, behind the camera, or involved in the creative process for social content development.
- This is a hybrid role with 2-3 days per week in our Support Office in Broomfield, Colorado. We’re seeking candidates who either reside locally or are open to relocating.
Nice To Haves
- Familiarity with Canva or video editing tools is a plus.
- Experience with social publishing or creator tools (e.g., Sprout, Aspire) is a plus.
Responsibilities
- Support daily proactive and reactive engagement across key platforms (Instagram, TikTok, Facebook, X, Threads), including commenting, giveaway execution, and guest care assistance.
- Actively respond to direct messages across Instagram, Facebook, X, Threads, TikTok, and Catering-related channels.
- Assist with executing campaign moments in partnership with the agency and Social Media Manager.
- Support social listening efforts and help escalate issues, trends, or opportunities as needed.
- Maintain on-brand captions, comments, and responses across two-way engagement.
- Occasionally support in-house social media shoots and content creation, including contributing to key social series.
- Help track and manage freefluencer and Ambassador programs, including surprise-and-delight efforts, metrics tracking, and ongoing community engagement.
- Support creator gifting, tracking, and communication.
- Maintain influencer lists, trackers, and basic performance stats as a shared asset library.
- Pull and organize basic social and influencer performance metrics on a monthly, quarterly, and annual basis.
- Assist with campaign recaps and performance summaries.
- Help maintain organized asset libraries, calendars, and reporting systems.
Benefits
- Pay range: $58,000-$70,000 annual salary
- Eligible for annual performance bonus up to 10%
- Flexible paid time off
- Medical, dental, and vision insurance
- 401(k) and stock purchase discounts
- Paid maternity and paternity leaves, adoption, and surrogacy benefits
- Noodles Resource Groups – inclusive communities that foster belonging, build connections, and support your personal and professional growth
- Scholarship opportunities through Noodles Foundation
- Monthly technology stipend
- Discounts through our gift card program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
