Social Media & Digital Engagement Coordinator

Leisure Hotels LLCBaxter, MN
16h

About The Position

The Social Media & Digital Engagement Coordinator leads the digital voice and online reputation of Leisure Hotels & Resorts properties. This role is responsible for content strategy, platform growth, engagement, influencer collaboration, and reputation management across all properties and outlets.

Responsibilities

  • Develop and execute platform-specific strategies (Facebook, Instagram, TikTok, YouTube, LinkedIn).
  • Own and manage the master social content calendar across properties.
  • Identify growth opportunities (new platforms, trends, partnerships).
  • Build and execute influencer and creator partnerships.
  • Align content with revenue-driving initiatives (rooms, golf, weddings, F&B, events).
  • Analyze performance metrics and provide monthly ROI reporting.
  • Create and publish engaging captions, reels, short-form video, and static content.
  • Manage Sprout Social, Meta Business Suite, and other publishing platforms.
  • Promote dining specials, seasonal events, tournaments, and activations.
  • Share and amplify user-generated content (hashtags, mentions, check-ins).
  • Ensure content reflects brand voice, storytelling standards, and resort positioning.
  • Monitor and respond to reviews on: Google Business, TripAdvisor, Yelp, OpenTable, and OTA platforms
  • Flag negative reviews to GMs and leadership.
  • Create branded social graphics from positive reviews.
  • Update and optimize property listings with photos, menus, and descriptions.
  • Maintain accurate Google Business profiles and SEO-driven descriptions.
  • Support resort-wide campaigns with coordinated social rollouts.
  • Collaborate with graphic design to ensure visual consistency.
  • Coordinate giveaways, contests, and community engagement campaigns.
  • Support event marketing, local partnerships, and sponsorship promotion.
  • Centralize content submissions from individual properties.
  • Maintain documentation of voice/tone guidelines.
  • Train property-level teams on capturing usable social content.
  • Ensure consistent messaging across all resort locations.
  • Identify missed digital revenue opportunities.
  • Explore social amplification strategies.
  • Track hospitality and F&B trends.
  • Recommend new digital tools and automation systems.

Benefits

  • 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.
  • Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.
  • Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.
  • Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.
  • Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.
  • Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.
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