Social Media Manager

SQUIRE
17h$90,000 - $120,000Remote

About The Position

SQUIRE is looking to bring on a Social Media Manager to own the company’s social presence end-to-end. This role will define the strategy, create and publish content, engage with the barber community, and serve as a frontline connection between SQUIRE and its customers. This role requires the individual to be both strategic and hands-on in order to develop content that educates, entertains, and builds meaningful relationships in order to establish SQUIRE as the most trusted brand in the barber industry.

Requirements

  • 5+ years managing social media for a brand or company
  • Proven experience creating content that drives real engagement
  • Experience owning social strategy, not just posting execution
  • A social media native — you understand platforms intuitively
  • Comfortable being hands-on with content creation
  • Strong writer with a great sense of brand voice
  • Creative, curious, and always experimenting
  • Highly organized and consistent
  • Experience creating short-form video content
  • Strong instincts for what will resonate with creators and SMB owners
  • Experience handling customer conversations publicly and privately
  • Ability to collaborate cross-functionally with Sales, Support, Marketing, and Product

Nice To Haves

  • experience in SaaS, beauty, barbering, wellness, or similar industries

Responsibilities

  • Define SQUIRE’s social media strategy across: Instagram, TikTok, Facebook, X / Twitter, and YouTube (short-form and long-form, as appropriate)
  • Own content planning, calendars, posting cadence, and optimization
  • Stay on top of platform trends, formats, and algorithms
  • Create and publish a wide range of content, including: Customer stories and spotlights Product announcements and feature launches Educational content and best practices Industry facts, stats, and insights Behind-the-scenes and culture content Short-form video optimized for TikTok and Reels
  • Actively monitor comments, DMs, and mentions
  • Respond to customer questions in a timely, on-brand way
  • Route inquiries to Sales, Support, or other internal teams as needed
  • Surface trends, feedback, and insights from social back to the broader team
  • Make it easy for SQUIRE employees, Barbers, and Show Owners to participate in social content and amplification
  • Build simple systems and playbooks for: Employee advocacy Customer UGC and testimonials Reposts, collabs, and creator partnerships
  • Track and report on performance across platforms
  • Optimize based on engagement, reach, and growth
  • Experiment with new formats, creators, and content types

Benefits

  • New hire stock grant
  • 100% employer paid medical, dental, and vision insurance for you and your dependents
  • 401K plan with company contribution
  • Generous PTO and Parental Leave policies
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