Social Services Program Manager

Korean Women's Association•Tacoma, WA

51d•$34 - $36•Onsite

About The Position

Join the Korean Women's Association as a Full-Time Social Services Program Manager in Tacoma, WA, where you'll play a vital role in enhancing community engagement and service delivery. This onsite position offers an exciting opportunity to manage dynamic programs while utilizing your skills in operations management, project management, and strategic planning. You will be at the forefront of data collection and compliance, ensuring quality assurance in service delivery. The role allows for flexible problem-solving and fosters a relaxed yet professional work environment, perfect for those who thrive in leadership roles, particularly in a culturally responsive setting. The expected pay for this rewarding position ranges from $33.53 to $36 per hour, reflecting your expertise and contribution to the nonprofit sector. Apply www.kwacares.org/careers You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Paid Training, Medical/Vision/Dental/Life Insurance, Paid time off, 11 Paid Holidays, and 401 (k) after 1 year. Don’t miss your chance to make a difference while growing your career in social services! Korean Women's Association: Our Mission KWA Home Care is non profit multicultural social service agency. Your day to day as a SOCIAL SERVICES PROGRAM MANAGER As a new Social Services Program Manager at the Korean Women's Association, you can expect a dynamic and collaborative work environment where your day-to-day responsibilities will focus on planning, operating, and coordinating various social service programs. Each day, you'll engage in data collection and data analytics/reporting, ensuring compliance and quality assurance across all initiatives. You will facilitate community engagement and collaboration, enhancing service delivery through effective case management and systems improvement. Expect to lead project management efforts, utilizing tools like GetCare and Salesforce for digital tracking systems, streamlining operations management processes. Your typical work schedule will be Monday through Friday, from 8:30 AM to 5:00 PM, allowing for a structured yet flexible approach to fulfilling your role in the nonprofit sector. Embrace the opportunity to develop leadership and supervision skills while making a meaningful impact in the community. What matters most To thrive as a Social Services Program Manager at the Korean Women's Association, you'll need a diverse skill set to excel in various essential functions. Strong operations management and coordination abilities are crucial for overseeing daily activities, developing standard operating procedures, and ensuring culturally responsive service delivery. Expertise in strategic planning and project management will empower you to translate departmental goals into actionable work plans while facilitating effective cross-department initiatives. Familiarity with digital tracking systems, particularly GetCare, Salesforce, and Excel, is essential for improving data collection processes and reporting accuracy. You should possess excellent analytical skills to manage data analytics and reporting, ensuring compliance with funder requirements. Furthermore, strong leadership and communication skills are necessary to supervise program staff, support their development, and foster collaboration both internally and with external partners. Finally, a commitment to continuous improvement will help identify operational challenges and implement practical solutions, enhancing program quality and efficiency. Apply www.kwacares.org/careers Purpose of Position- Performs a variety of duties related to planning, operating, coordinating and reporting on the day-to-day operations of KWA Social Services programs. This position will be assigned to manage programs at the need and planning of the Social Services Director. Get started with our team! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Apply www.kwacares.org/careers

Requirements

operations management and coordination abilities
developing standard operating procedures
ensuring culturally responsive service delivery
Expertise in strategic planning and project management
translate departmental goals into actionable work plans
facilitating effective cross-department initiatives
Familiarity with digital tracking systems, particularly GetCare, Salesforce, and Excel
improving data collection processes and reporting accuracy
excellent analytical skills to manage data analytics and reporting
ensuring compliance with funder requirements
strong leadership and communication skills
supervise program staff
support their development
foster collaboration both internally and with external partners
commitment to continuous improvement
identify operational challenges and implement practical solutions

Responsibilities

planning, operating, and coordinating various social service programs
data collection and data analytics/reporting
compliance and quality assurance across all initiatives
facilitate community engagement and collaboration
enhancing service delivery through effective case management and systems improvement
lead project management efforts
streamlining operations management processes
supervise program staff
support their development
foster collaboration both internally and with external partners
identify operational challenges and implement practical solutions
enhancing program quality and efficiency
Performs a variety of duties related to planning, operating, coordinating and reporting on the day-to-day operations of KWA Social Services programs.
This position will be assigned to manage programs at the need and planning of the Social Services Director.