Software Applications & Integrations Manager

Dynamic Access LLC • Richardson, TX

1d

About The Position

The Software Applications & Integrations Manager will serve as the technical owner and architect of Dynamic Access’s core operational systems, with a primary focus on our EMR platform (AlayaCare).

This role is responsible for designing, configuring, and optimizing system workflows that support clinical operations, nurse activity, and billing processes across a multi-state organization. The ideal candidate is a hands-on systems builder who can translate operational needs into scalable configurations, automations, and integrations across multiple platforms.

Requirements

• 3+ years of experience in system integrations, EMR/EHR management, business systems, or application management
• Proven ability to configure and optimize workflows within platforms such as EHR, CRM, ERP, or similar systems
• Experience building or managing integrations and automations (e.g., APIs, Make, Zapier, Power Automate, or similar tools)
• Strong systems-thinking mindset with the ability to translate business processes into technical solutions
• Ability to independently troubleshoot, debug, and improve system workflows
• Experience managing user roles, permissions, and system configurations
• Healthcare experience and familiarity with EMRs such as AlayaCare, Epic, WellSky, or MatrixCare preferred
• Comfortable working cross-functionally in a fast-paced, scaling environment

Nice To Haves

• Healthcare experience and familiarity with EMRs such as AlayaCare, Epic, WellSky, or MatrixCare preferred

Responsibilities

• Own and administer AlayaCare (EMR) as the system of record, including workflow configuration, optimization, and ongoing enhancements
• Design, build, and maintain system-driven workflows supporting clinical operations, patient experience, nurse tracking, and billing processes
• Translate business and operational requirements into scalable system configurations, automations, and integrations
• Develop and manage integrations between AlayaCare and other platforms (e.g., payroll, communication tools, reporting systems)
• Act as the internal technical expert (“super user”), troubleshooting issues and continuously improving system performance and usability
• Drive system standardization and adoption across regions, including user setup, permissions, and best practices
• Identify and implement automation opportunities to reduce manual processes and improve efficiency
• Ensure data integrity and consistency across systems through monitoring and validation processes
• Partner cross-functionally with operations, clinical, and leadership teams to align system capabilities with business needs
• Support system implementations, upgrades, and long-term technology roadmap initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees