Software Architect

Panopto
2d$180,000 - $200,000Remote

About The Position

In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. As a Software Architect at Panopto, you are a principal technical authority responsible for the design, integrity, and evolution of the core platform that supports over 11 million users. You own the long-term technical vision, bridging the gap between high-level business objectives and robust, scalable engineering execution. This is not a theoretical role. We believe the best architectural decisions are made by those who are deeply connected to the codebase and the challenges of the teams using it. You will be expected to remain hands-on, actively collaborating with feature teams to implement architectural patterns, conduct design reviews, and troubleshoot critical system bottlenecks. You will bridge the gap between high-level vision and day-to-day engineering execution, ensuring that our architectural strategies are pragmatic, maintainable, and delivered through direct partnership with our developers. You will work across teams to resolve critical architectural challenges, champion engineering excellence, and mentor senior technical staff, ensuring our video knowledge management platform remains the global leader. You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.

Requirements

  • Mastery of Scale: You have 12+ years of experience designing and evolving complex, distributed systems that handle massive scale.
  • Cloud Native Expertise: Deep proficiency in AWS (or similar), CI/CD pipelines, and high-scale backend services.
  • Full-Stack Fluency: You are dangerous in modern languages (C#, Python, or Java) and understand the nuances of modern web standards (React/TypeScript).
  • Outcome-Oriented: You don't just "design"; you deliver. You have a track record of modernizing legacy codebases while maintaining system stability.
  • Authentic Leadership: You lead through influence and technical merit, not title. You are a lifelong learner who invests in the growth of those around you.

Nice To Haves

  • Proven Leadership: Previous experience in a formal Technical Lead or Architect role where you successfully steered high-level technical strategy.
  • Architecture at Scale: Deep expertise in architecting high-availability enterprise systems that thrive under heavy load. You have a proven track record of modernizing legacy frameworks to unlock interoperability and accelerate Panopto’s innovation pipeline.
  • Security & Compliance Champion: Familiarity with implementing ISO 27001 and TX-RAMP standards within production environments, ensuring our users' data is always protected.
  • Inclusive Design: A commitment to accessibility (WCAG) and experience creating inclusive, user-centric interfaces that ensure learning is available to everyone.

Responsibilities

  • Architectural North Star: Define and drive the long-term technical roadmap, replacing "activity" with high-impact architectural patterns that reduce technical debt and accelerate development velocity.
  • Engineering Excellence: Act as the final word on systems design, ensuring our AWS-based infrastructure is performant, secure (ISO 27001), and cost-effective.
  • Clarity Over Complexity: Translate complex product requirements into elegant technical designs that feature teams can implement with minimal friction.
  • Elevate the Craft: Partner directly with feature teams to conduct design reviews and troubleshoot bottlenecks, raising the bar for code quality across the department.
  • Strategic Influence: Act as a trusted advisor to the CTO and Product leadership, explaining technical trade-offs through the lens of customer impact and business growth.

Benefits

  • The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work.
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