Software Engineer, Developer Experience
About The Position
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences. We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most. The Developer Experience team is responsible for shaping how developers at SeatGeek build, iterate on and release code. Some of our past projects include: Ephie: A platform for orchestrating ephemeral environments - Beyond Review Apps: Orchestrating Full-Stack Ephemeral Environments... Zach Hammer & Colin O'Dell Letsgo: A one-stop-shop CLI that expedites local development - Lightning Talk: Letsgo: The Ultimate Platform CLI - Colin O'Dell, SeatGeek Buildkit-operator: A kubernetes operator that automates ephemeral, fully-isolated BuildKit instances for docker build pipelines - https://chairnerd.seatgeek.com/resilient-builds-with-buildkit-operator/
Requirements
- 2+ years of experience contributing to the design, development, or operation of either platform or product applications
- A passion for delivering frictionless, high-quality user interfaces to accelerate developer workflows
- Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software
- A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
- An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
- Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
- A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement
Responsibilities
- Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
- Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
- Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
- Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
- Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
- Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
- Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
- Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
- Share context and learnings through documentation, design discussions, and collaboration across teams
Benefits
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
