Software Engineer (India, China, Malaysia or Singapore)

About the position

This role could be based in India, China, Malaysia or Singapore. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you only select a country where the role is based. This is a pivotal role that bridges the gap between advanced AI technologies and delivery of AI use cases of the bank. This position involves designing, optimizing, and managing AI prompts to enhance the performance of language models, ensuring they align with business objectives. Additionally, the role requires analyzing complex datasets to extract actionable insights, supporting strategic initiatives and enhancing operational efficiency. The ideal candidate will possess a unique blend of technical expertise in AI and data analytics. This role will be part of AI squad and will work closely with internal staff, clients and 3rd parties.

Responsibilities

• Delivering, building and maintaining the solutions to AI use cases and augmenting functionalities of AI tool of the bank.
• Accelerate delivery of AI uses cases for various Business & Functions of the bank.
• Design and Optimize AI Prompts: Develop, test, and refine AI prompts to ensure optimal performance and alignment with business goals.
• Data Analysis and Interpretation: Analyze large datasets to uncover trends, patterns, and insights that support strategic decision-making.
• Collaborate with Cross-Functional Teams: Work closely with data scientists, software engineers, and business stakeholders to integrate AI solutions into banking operations.
• Continuous Improvement: Stay updated with the latest advancements in AI and data analytics to continuously improve the quality and efficiency of AI models and data analysis processes.
• Documentation and Training: Document processes, methodologies, and findings, and provide training to team members on best practices in prompt engineering and data analysis.
• Quality and Performance: Accountable for the quality and performance of AI prompts and data analysis outcomes, ensuring they meet the bank's standards and objectives.
• Compliance: Responsible for ensuring all AI and data-related activities adhere to regulatory and compliance requirements.
• Stakeholder Satisfaction: Accountable for delivering actionable insights and effective AI solutions that satisfy the needs of internal stakeholders and support the bank's strategic goals.
• Work with a team of data science analysts and full stack AI developers.
• Ensure all data handling and analysis processes comply with the bank's data privacy and cybersecurity standards.
• Develop and implement change management plans to ensure successful adoption of AI solutions across the organization.
• Provide training and support to business users to help them understand and leverage AI tools and technologies.
• Foster a culture of innovation and continuous improvement by promoting the benefits of AI and encouraging experimentation.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Identify and prioritize AI use cases that have the potential to deliver significant business value.
• Develop business cases for AI projects, including cost-benefit analysis, risk assessment, and ROI estimation.

Requirements

• Software development experience using .Net framework or Java.
• Completed real world ML, NLP and DO projects using R or Python.
• Extensive experience in SQL and NoSQL database design, queries and stored procedures.
• Hands-on experience with Windows Server, Azure, AWS and Git.
• Highly proficient in data visualisation tools.
• Strong query language skills (SQL, Hive, ETL, Hadoop, Spark, R, Python).
• Good experience with Business Intelligence tools and Decision Support Systems.
• Strong data analysis skills using Hive, Spark, R, Python, Dremio, MicroStrategy and Tableau.
• Proven experience in working with key stakeholders within the business.
• Proven problem-solving skills.
• Workshop Facilitation.

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.