About the position
Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. If you're driven to join a dynamic team, building cutting-edge systems with a profound impact, Microsoft invites you to explore an opportunity within the Secure Production Access team, part of Microsoft's CISO organization. The Secure Production Access Team is looking for a Software Engineer ll. The Secure Production Access team is a dynamic, supportive community of engineers and program managers committed to delivering top-tier cybersecurity solutions in a highly collaborative and inclusive environment. This team is committed to protecting users and valuable enterprise assets. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Collaborate with Architects and SAS Organizations: Gather requirements for OEMs, test laptop models, and ensure they meet SAS/SAW standards.
- Software Development and Management: Develop, Automate, manage, and update software for SAS services.
- Incident Response and Management: Lead incident responses, perform root-cause analysis, and implement post-incident improvements.
- Own, triage, and resolve production issues with a focus on communication, learning, and sharing.
- Security Awareness: Implement security measures and ensure compliance with security policies.
- Cross-Functional Collaboration: Work with teams to standardize laptops and ensure smooth operations.
- Performance Review and Improvement: Review system/service performance, identify improvement areas, and enhance user experience.
- Customer and Stakeholder Communication: Communicate effectively with customers and stakeholders.
- Upholding Organizational Culture and Values: Promote and uphold organizational culture and values, exercising cross-team cooperation and influence.
Requirements
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience in Full Stack Programming in .Net, C# OR equivalent experience.
- 1+ year(s) of industry experience in scripting languages such as PowerShell.
- 1+ years of experience in Operating System Concepts and Identity Access Management.
- 1+ years of industry experience managing large-scale engineering services, components, or critical feature areas within production environments.
- 1+ years of experience with Live Site Management, including incident response, and service reliability improvements.
Nice-to-haves
- Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
- Hands-on experience in networking and infrastructure troubleshooting.
- Enterprise scale experience in virtualization and certificate services.
- Knowledge of system level programming (C, C++, VC++ or equivalent).
- Awareness and understanding of core cybersecurity principles and practices.
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
