University of Washington-posted 14 days ago
$87,624 - $142,392/Yr
Full-time • Mid Level
Hybrid • Campus, IL
Educational Services

As a UW employee, you make a difference. At the University of Washington (UW), your work changes lives-on our campuses, in our state, and around the world. UW employees bring energy, creativity, and dedication to building stronger minds and a healthier world. The University of Washington is committed to attracting and retaining a diverse staff. Your perspectives, experiences, and unique identity are valued and honored here. Together, we foster a work environment that is inclusive, equitable, and welcoming for all. UW Information Technology (UW-IT) is the central IT organization for the University of Washington, serving all three campuses, UW Medicine, and global research efforts. UW-IT provides strategic direction, planning, and support for IT infrastructure and services, partnering with the UW community to enable innovation, discovery, learning, and service. Within the Data & Applications Workday Operations organization, the HR/Payroll Application Management team supports the University's cloud-based Workday system. This includes modules like Human Capital Management (HCM), Compensation, Academic, Talent, Benefits, Time Tracking, Absence, and Payroll. We deliver services that are timely, accurate, and responsive to the dynamic university environment.

  • Configure and maintain Workday HR/Payroll functionality, ensuring alignment with business processes.
  • Analyze business needs and support implementation of functional and technical solutions.
  • Collaborate with integration and reporting teams to ensure cross-functional consistency.
  • Participate in testing, validation, and continuous improvement efforts.
  • Provide day-to-day support, including resolving user inquiries and system issues.
  • Load and troubleshoot EIBs, support transaction processing, and manage system updates.
  • Participate in testing activities related to Workday feature releases and upgrades.
  • Ensure compliance with established standards and protocols.
  • Maintain documentation, support training content creation, and contribute to knowledge bases.
  • Communicate updates and known issues clearly to users.
  • Collaborate with a diverse team to promote inclusivity and equitable practices.
  • Bachelor's degree in Human Resources, Business Administration, Information Science, Computer Science, or related field - or equivalent experience.
  • 3+ years of experience with Workday or a similar Enterprise Resource Planning (ERP) system.
  • Familiarity with HR/Payroll domains (e.g., HCM, Benefits, Absence, Payroll).
  • Strong analytical skills for business process review and systems troubleshooting.
  • Experience with tools such as Jira, Excel (lookups, pivot tables), or automated testing suites (e.g., Kainos).
  • Understanding of data security and reporting in a SaaS environment.
  • Excellent verbal and written communication skills for both technical and non-technical audiences.
  • Customer service mindset with ability to perform well in high-volume periods.
  • Experience supporting mission-critical production systems.
  • Hands-on configuration experience in Workday.
  • Agile experience (Scrum or Kanban).
  • Prior experience in higher education or a shared services environment.
  • Familiarity with tools like Workday Extend or low-code/no-code platforms.
  • Experience with knowledge base and ticketing systems.
  • Outstanding benefits including health insurance, retirement plans, and professional development opportunities.
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