Software Engr II

Honeywell•Mason, OH

1d•Hybrid

About The Position

Software Engineer II for Intelligrated Systems, LLC in Mason, OH Responsibilities: Provide timely remote technical support to our external and internal customers for their Honeywell Intelligrated material handling systems. Troubleshoot electrical mechanical components using electrical drawing and systems manuals, as well as debugging the control systems and databases running on PLC's and servers. Utilize sound troubleshooting techniques, strong communications skills, both verbal and written, and a customer service focus. Document the steps followed to resolve the incident and create relevant knowledge base articles after the fact. Perform root cause analysis for high severity incidents where metrics dictate.

Requirements

Qualified applicants must have a Bachelor’s degree or foreign equivalent in Science, Technology Engineering, Math, or a related field, and 5 years of experience in software development.
Must have 3 years of experience with the following: Debugging C, C++, C# Code; Databases; Linux, QNX, and windows operating systems; Jira and confluence; Automated Material Handling or Automation industries.
Up to 5% domestic travel required.
Telecommuting permitted up to 2 days per week.
If offered employment must have legal right to work in U.S.
EOE.

Responsibilities

Provide timely remote technical support to our external and internal customers for their Honeywell Intelligrated material handling systems.
Troubleshoot electrical mechanical components using electrical drawing and systems manuals, as well as debugging the control systems and databases running on PLC's and servers.
Utilize sound troubleshooting techniques, strong communications skills, both verbal and written, and a customer service focus.
Document the steps followed to resolve the incident and create relevant knowledge base articles after the fact.
Perform root cause analysis for high severity incidents where metrics dictate.