Software Quality Engineer I

PAR Technology•New Hartford, NY

1d•Remote

About The Position

The Software Quality Engineer I is an early-career role responsible for testing and validating retail and restaurant technology products such as Point of Sale, Ordering Kiosk, and Drive Thru Ordering Systems. This position focuses on functional, performance, and integration testing across software, embedded platforms, connectivity, audio/voice features (where applicable), and end-user workflows. You’ll collaborate with software, firmware, systems, and product teams to create and execute test cases derived from product requirements, verify feature compliance, and help ensure overall reliability and performance in both laboratory and real-world customer environments.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or related discipline.
0–2 years of experience in software/system testing (internships/co-ops welcome).
Familiarity with software test fundamentals: test cases, regression, defect lifecycle, basic test planning.
Ability to work in Linux and/or Windows environments; comfortable using command line tools.
Exposure to scripting or programming (Python preferred; C/C++ a plus).
Strong written communication skills with ability to create clear reproduction steps and concise reports.
Comfort using basic lab tools (serial console, logs, etc.).
Strong attention to detail; consistent, repeatable execution habits
Curious and persistent when debugging ambiguous issues
Able to organize work, prioritize test coverage, and communicate risk clearly
Collaborative mindset—works well with engineering and product partners

Nice To Haves

Experience testing software on hardware devices and/or embedded platforms.
Exposure to connectivity concepts (Networking / Wireless fundamentals) and troubleshooting approaches.
Familiarity with test frameworks or automation concepts (pytest, and CI pipelines).
Experience with Jira / Test Rail (or similar) for defect tracking and test management.

Responsibilities

Create and execute test cases based on product requirements, user workflows, and release goals.
Perform functional, regression, and exploratory testing across multiple builds, configurations, and environments.
Validate end-to-end workflows including setup/onboarding, connectivity behaviors, updates, alerts/indicators, and device functional states.
Identify, document, and track defects with strong reproduction steps, logs, and environment details.
Partner with developers to isolate root cause signals (logs, configuration, steps to reproduce).
Verify fixes and prevent regressions through targeted retest and added coverage.
Maintain clear test evidence and traceability (requirements → tests → results).
Contribute to release readiness reporting (what’s tested, what’s not, known risks, and gaps).
Assist in building or maintaining test scripts and lightweight automation (primarily Python-based).
Help improve test repeatability through tooling, checklists, fixtures, and structured procedures.
Support test bench setup and maintenance for reliable, repeatable validation.
Capture logs and diagnostics to support issue reproduction and verification.