Solution Architect - Phoenix Team

Summit Integrated Systems • Phoenix, AZ

3d • $85,000 - $105,000 • Remote

About The Position

The Solution Architect is responsible for driving innovative, value-focused technical solutions for Summit's clients. Using deep technical expertise and AVL knowledge, they develop conceptual designs that align with the client’s vision during the sales process and create technical, relational, and budget value with the customer so they ultimately sign proposals and contracts. The Solution Architect serves as the end-result and technical expert throughout the project lifecycle, providing vision for the design and detailed technical expertise to both internal teams and clients. They stay informed on the latest technologies and trends, and bring innovative, leading-edge technologies to customers and the internal team. All essential functions must be performed without endangering the health and or safety of the individual or others.
About Us:
At Summit Integrated, we pride ourselves on delivering top-notch services and solutions to our clients for over 20 years. We are a Colorado-based full service, purpose-driven, Audio Video Lighting integrator with an extensive national reach in the House of Worship industry. Our church audio, video, and lighting systems are powerful, yet user-friendly, and equip our clients with the right industry tools and training to take their worship experiences to the next level. We value providing a rewarding employee atmosphere of working as a team towards shared goals and rewards, and we are looking for individuals who embody our core values of: People First, Driven by Excellence, Be Humble-Stay Humble, Integrity Speaks Louder than Words, Generosity without Limits, Don’t Forget to Have Fun.

Requirements

• Ability to function in a high-paced and, at times, high-stress environment.
• Excellent verbal and written communication skills.
• Displays empathy, intuition, and good judgment.
• Dependable and organized, able to work independently while maintaining focus and attention to detail.
• Strong ability to problem solve.
• Bachelor’s degree in a relevant field such as Audio Engineering, Acoustics, Information Technology, AVL Technology or related field. Equivalent work experience may be considered in place of formal education requirements.
• OSHA 10 Certification
• Maintains driver’s license in good standing with DMV and the ability to be insured under Summit’s insurance policy.
• 5+ years of experience in an AVL technical role, ideally within the House of Worship industry. Experience in system implementation & operation. Technical Experience with industry-standard tools for designing and configuring AVL systems. Experience with client-facing interactions, including presenting solutions, discussing technical requirements, and guiding clients through the decision-making process.
• Project management experience or familiarity with managing technical projects, including timelines, deliverables, and resource allocation.
• Able to read, write, spell and communicate effectively in English, ensuring clear and concise documentation and communication.
• Advance math skills.
• Basic reporting skills.
• Dependable and organized, able to work independently while maintaining focus and attention to detail.
• Advanced multi-tasking & documentation capabilities with the ability to handle appropriate levels of projects and revenue. Knowledge in audio, video, and lighting systems and can quickly and efficiently design AVL Systems based on customer requirements.
• The ability to understand and solve complex problems, multitask numerous activities/projects and handle unexpected situations with calm and good judgment.
• Adhere to routine verbal and/or written instructions. Working under deadlines with speed and accuracy.
• Near visual acuity and color differentiation.

Nice To Haves

• Master’s degree in a related field. Certifications or courses in AVL technology, audio/video equipment, and system integration.
• 7+ years of experience in technical roles, with at least 5 years in a church staff or similar role, 2+ years in touring or production, and 4 years of technical sales. Experience with advanced AVL systems, including design, implementation, and troubleshooting. Expertise in both technical and business aspects of solutions, including balancing client needs with organizational goals (e.g., cost, timeline, scope).

Responsibilities

• Develops & designs high-level functional AVLA design concepts that align with customer vision, are innovative in nature, and efficient in implementation.
• Serves as a technical expert during the sales process, demonstrating the value of Summit’s innovative AVLA technical capabilities, budget adherence, and turnaround time in the sales process.
• Based on the customer’s vision, requirements, and system specifications, produces a complete AVLA system parts list, ensuring all necessary components are included and all scope is documented.
• Prepares documentation necessary for winning projects, such as loudspeaker design concepts, system sketches, and 3D renderings. Collaborates with Account Manager on Proposal and Contract creation.
• Collaborates with the engineering team for design documentation by providing initial written concepts, reviewing drawing sets at regular intervals, and providing final approval on construction and installation documents before release.
• Responsible for the contractually accurate product being installed, documenting parts list changes in change orders to customers, and initiating product returns for system changes as needed.
• Acts as the technical expert for the final solution delivered to the customer and oversees and performs programming, calibration, customization, and tuning of the AVL systems at Summit HQ and on-site based on project needs.
• Delivers effective training via in-person and electronic means to staff and volunteers on the new system before and during the first use.
• Conducts final checks to ensure the system meets Summit Standards, contractual specifications, and customer expectations. Documents system operation, creates backup files, and communicates final system functionality to end-users.
• Acts as the primary technical support contact for 30 days after installation. Works with the Summit Support Team to quickly resolve equipment or configuration issues during the warranty period.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level