Solution Consultant, Public Sector (SLED)

Docusign

11d • $44 - $69 • Remote

About The Position

The Solution Consultant partners with the presales Solution Consulting and field sales teams to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign Intelligent Agreement Management offering.
This position is an individual contributor role reporting to the Sr. Manager, Solution Consulting.

Requirements

• 2+ years prior experience within a presales role selling SaaS solutions and concepts to customers
• BS/BA degree or equivalent in relevant work experience
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs
• Experience and a proven track record of success in engaging with executive-level staff, including C-suite leaders and senior management
• Ability to communicate with confidence, clarity, and professionalism in high-level settings and inspire trust and credibility with executive audiences

Nice To Haves

• 5+ years prior presales experience within an Enterprise level SaaS offering, ideally cloud-based
• Proven experience working with employees at all levels of an organization
• Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
• Proven experience with software system configuration and integration
• Familiarity with HTML, XML, and structured data
• Familiarity with electronic signature concepts

Responsibilities

• Collaborate with the Solution Consulting and Field Sales teams to cultivate and secure net-new business within an assigned territory and targeted accounts
• Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
• Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels and business units within large commercial and enterprise organizations
• Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
• Articulate selected recommendations and the business value they provide to diverse audiences
• Work collaboratively with sales partners and other internal teams to provide a world class buying experience
• Understand the eSignature and Contract Lifecycle Management (CLM) space
• Demo and sell based on value selling methodologies defined by the company

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level