Solution Engineer

VTEX • Miami, NY

12d • Hybrid

About The Position

As a Solution Engineer at VTEX, you will be a key player in the sales process, working alongside Account Executives to support technical discovery, solution design, and client alignment throughout the pre-sales journey. This role demands a unique blend of technical expertise and business acumen, with strong knowledge of commerce (both B2B and B2C) being essential to succeed. You will engage directly with senior IT and business stakeholders, guiding them through complex digital transformation discussions and crafting tailored, technically feasible solutions that address both strategic goals and operational challenges. Your responsibilities will include demonstrating the VTEX platform and its capabilities, responding to RFPs, developing technical documentation, building proof of concepts (PoCs), and leading technical conversations through to contract signature. Once the deal is closed, you will facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation. This role is ideal for a self-driven, solution-oriented professional who is passionate about digital commerce and excited by the opportunity to shape transformative commerce experiences for enterprise clients. For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.

Requirements

• 4+ years of experience as a Solutions Engineer
• Deep knowledge in B2B and B2C Commerce
• Experience in pre-selling or selling enterprise SaaS solutions (preferably in the commerce landscape) and technical knowledge for platform and integration models via API
• Fluent in English
• Experience in developing working relationships across all levels of management, internally and externally
• Ability to work multi-functionally with colleagues and managers, internally and externally
• Ability to translate complexity into action plans and communications
• Ability to translate the customers' needs into business and architectural solutions
• Tech & math mindset, providing simple solutions to complex problems
• Strong communication and presentation skills
• Curious, AI-first mindset to help streamline and eliminate processes within the team

Nice To Haves

• Fluent in French, Spanish and/or Portuguese

Responsibilities

• Demonstrating the VTEX platform and its capabilities
• Responding to RFPs
• Developing technical documentation
• Building proof of concepts (PoCs)
• Leading technical conversations through to contract signature
• Facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation

Benefits

• Competitive compensation
• Extended parental leave
• Medical insurance
• Ticket restaurant
• Life Insurance
• Legal plan
• Language scholarship: 65% subsidies in English, Spanish, Portuguese courses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed