Solution Specialist, Platform (Remote)

Procore Technologies • Austin, TX

1d • Remote

About The Position

We’re looking for a Platform Solution Specialist to help expand our customers’ Procore platform and ensure they drive the maximum value from it. In this highly collaborative role, you’ll serve as the technical lead throughout the customer sales process, supplementing the sales process with technical knowledge of powerful platform capabilities and key partner solutions for our customers. You’ll assist with business process discovery and provide technical answers and resources related to Procore platform functionality, audience trends, and partners. As a successful Platform Solution Specialist, you will help close deals and assist organizations in understanding best practices around construction technology and solutions and the many business benefits they can provide. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you’ll leverage your consultative-mindset and knowledge of the construction industry and Procore’s software platform to provide customers with important recommendations on how the integrated Procore platform will benefit their business performance. You’ll partner closely cross-functionally with Sales, Customer Success Engineering, Professional Services, Support, Product, and Marketing. Successful candidates are passionate about construction and technology.

Requirements

• BA/BS or equivalent experience preferred
• 8+ years of demonstrated successful software sales, preferably in the construction OR construction technology industry
• Knowledge and experience in scaling processes around a Procore ecosystem, discovery, solution selling, etc.
• Outstanding technical discovery, presentation, and communication skills both in-person and through virtual meetings, telephone, email, etc.
• Proven record of success in an inside sales and or outside sales-based selling model
• General knowledge of Procore’s API and a basic understanding of how integrations are created and managed
• Capacity to work in a fast-paced sales environment
• Ability to develop trusted relationships
• Experience with CRM and opportunity management systems, preferably Salesforce.com
• Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) a plus
• Experience with the Procore platform is highly preferred
• Technology evangelists with a passion for modernizing the construction industry are highly preferred

Responsibilities

• Own the technical win strategy throughout the customer sales cycle, and work cross-functionally with the Account team to align on technical solutions and address any technical objections.
• Drive platform sales by strategically aligning to opportunities with specific segments and audiences.
• Become a Procore expert on key platform functionality such as customization, configuration options, permission management, and more.
• Rely on your construction experience to tell stories that weave Procore’s functionality into best practices for our existing clients.
• Partner with Account Managers on account strategy and product enablement, mapping business processes to show the value of the Procore platform and partners.
• Function as the Technical Lead and Procore Platform Subject Matter Expert for the account management teams you align with.
• Work with the Account team to identify cross-sell opportunities within our existing enterprise customer base.
• Lead technical demonstrations and coordinate multiple technical resources, both internal and external.
• Work collaboratively with the Account Manager and Customer Success Engineer to drive product adoption, product expansion, and churn mitigation opportunities.
• Provide periodic updates to our customers on product capabilities, benefits/use cases, and how that translates into customer value.
• Provide perspective on platform technical fit and customer sentiment to support Account Managers and leadership in understanding deal likelihood.
• Pursue and increase knowledge of key competitors and available partners to ensure our value proposition is effectively communicated to customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level