Solutions Architect, North America Retail Solution Architecture

Amazon • Nashville, TN

3d

About The Position

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers
of all sizes to innovate and expand in the cloud. Our team empowers every
customer to grow by providing tailored service, compelling technology, and
support. We dive deep to understand each customer's unique challenges, from
peak-season scalability to cloud transformation, then craft innovative solutions
that accelerate their success. This customer-first approach is how we built the
world's most adopted cloud. Join us and help us grow.

As a trusted customer advocate, the Solutions Architect will help retail
organizations within the Retail, Restaurants & Consumer Goods (RRCG) vertical
understand best practices around advanced cloud-based solutions, and how to
migrate and modernize existing workloads to the cloud. You will have the
opportunity to help shape and execute a strategy to build mindshare and broad
adoption of AWS.

The ability to connect technology with measurable business value to drive
increased usage of AWS is critical to a Solutions Architect.

Here are some other qualities we are looking for

- At AWS, we have a credo of "Work hard. Have fun. Make history." In this role,
you will love what you do and instinctively know how to make work fun. You will
be dynamic and creative, and willing to take on any challenge and make a big
impact.
- Enjoy working with large, global retail customers. You will have a passion for
educating, training, designing, and building cloud solutions for some of the
most innovative and demanding retail companies in the world.
- You will enjoy keeping your existing technical skills honed and developing new
ones, from high-availability online and store systems to real-time inventory and
AI-driven personalization, so you can make contributions to deep architecture
discussions.

Requirements

• 4+ years of design, implementation, or consulting in applications and infrastructures experience
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 2+ years of IT development or implementation/consulting in the software or Internet industries experience
• Knowledge of cloud architecture

Nice To Haves

• Knowledge of AWS services
• Knowledge of software development tools and methodologies
• Experience working with end user or developer communities
• Experience working directly in customer implementations
• Experience writing and publishing technical white papers
• Experience working or consulting in the retail sector.

Responsibilities

• Ensure success in building and migrating ecommerce applications, platforms, and services onto AWS — including commerce engines, digital experience layers, fulfillment systems, and data pipelines.
• As part of the RRCG account management team, formulate and execute a technical strategy aligned to the unique growth and transformation goals of East Coast ecommerce customers.
• Educate customers on the value proposition of AWS for retail and ecommerce workloads, and participate in deep architectural discussions to ensure solutions are designed for peak-traffic resilience, cost efficiency, and rapid innovation.
• Conduct one-to-few and one-to-many enablement sessions to transfer knowledge to ecommerce customers considering or already using AWS — covering topics such as GenAI-powered personalization, real-time analytics, and cloud-native commerce architectures.
• Capture and share best-practice knowledge across the AWS Solutions Architect community, with a focus on ecommerce and retail patterns.
• Author or contribute to AWS customer-facing publications such as whitepapers, blogs, workshops, and reference architectures tailored to the RRCG vertical.
• Build deep relationships with senior technical stakeholders at East Coast ecommerce companies to enable them to become cloud advocates and accelerate their digital transformation.
• Act as a technical liaison between customers, AWS service engineering teams, and support — advocating for ecommerce-specific product needs and roadmap priorities.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed