Solutions Architect

Branch Metrics • Austin, TX

7d • $100,000 - $120,000 • Remote

About The Position

At Branch, we power every touchpoint with links that work and insights that prove it. From click to conversion, we make growth measurable. Our unparalleled attribution, backed by AI-enhanced linking, is trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. We bring the same rigor to how we build our team, by empowering our people to move fast, own outcomes, and build something that matters. We take pride in making meaningful investments in our team’s health, wealth, and growth so individuals can thrive as we scale. Our culture values smart, humble, and collaborative teammates who take accountability and drive results in an environment where their work truly moves the business forward. We are innovative, scaling with purpose, and led by seasoned leaders who know how to build enduring companies. Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we’re big enough to matter, small enough for you to make a real impact. If you’re excited by the grit of building, rapid learning, and shaping the future of customer growth, you’ll find your place here. As a Solutions Architect, at Branch, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks. A successful Solutions Architect can combine hands-on implementation of cutting-edge mobile technology, with strategic technical mapping & planning. If you're an enthusiastic & driven self-starter; enjoy becoming deeply familiar with the technical details of any new mobile technology; can effectively build relationships with internal & external stakeholders; and enjoy building technical solutions that deliver value for your clients; then you’re a great fit for this mission-critical role that is a key driver of growth for Branch.

Requirements

• 2 years iOS and/or Android programming experience ( building apps with Java/Objective-C/Swift, releasing apps to the app store, etc ).
• 2 years experience in Mobile and/or SaaS industries ( ideally in a customer-facing role ).
• Problem-solving skills around technical, product, and business questions.
• Ability to manage multiple projects & deliverables running in parallel timelines.
• Ability to understand & clearly communicate details behind Branch’s SDK & SaaS products with technical & non-technical customers.
• Excellent verbal communication and writing skills
• Outstanding work ethic and can create value with minimal direction.
• Intellectual curiosity and hunger.
• Bachelor’s degree in Computer Science ( or comparable experience ).
• Experience pulling & manipulating data & logs using SQL.
• Experience using productivity tools like: JIRA, Charles Proxy, Chrome Developer Tools, etc.

Nice To Haves

• Web development experience using: Javascript, CSS, HTML, React, etc.
• Experience developing with 3rd party SDKs: mParticle, Segment, Adobe Launch, Adobe Analytics, Google Analytics, Google Tag Manager

Responsibilities

• Plan & execute the end-to-end implementation of Branch’s technology into the mobile applications & tech stacks of large global enterprises.
• Lead in-person & remote technical workshops with engineering & product teams on Branch’s technical capabilities & integration process.
• Leverage your understanding of mobile and web technology to help customers execute their desired use cases & discover new custom use cases
• Flex project management skills to build, manage, deliver project plans internally and externally.
• Interact with customers in person, over phone, and via email/slack to answer technical questions and provide support.
• Investigate and troubleshoot implementation issues and bugs.
• Collaborate with Branch’s account management, product, and engineering teams to build & grow the Branch platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level