Solutions Enablement Manager

Datassential

4d • Remote

About The Position

We’re looking for a customer-focused Solutions Enablement Manager to help
existing clients implement and operationalize Datassential’s data services
within their own systems. This team provides data and custom UI services that
help clients operationalize Datassential’s data within their own systems and
workflows.

In this role, you’ll work directly with existing customers to understand how
they want to use Datassential data and help determine the best way to deliver
and integrate it into their processes. You’ll guide data service initiatives
such as CRM matching, data integrations, and Snowflake connections, ensuring
customers understand the value of these services and how they support their
goals.

You’ll partner closely with Customer Success and internal technical teams to
scope enablement initiatives and define project goals, while Project
Coordinators manage the operational execution and delivery of the work.

Requirements

• 3–5 years of experience in a client-facing role such as customer success, implementation, technical account management, or data operations.
• Experience working with CRM systems, data integrations, or analytics/data platforms.
• Strong communication skills and ability to translate technical concepts for non-technical audiences.
• Highly organized and able to manage multiple projects or initiatives simultaneously.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Nice To Haves

• Experience working with SaaS data products or analytics platforms.
• Familiarity with tools such as Snowflake, SQL, Jira, or Salesforce.
• Experience supporting data delivery, integrations, or customer implementations.
• Knowledge of the foodservice industry.

Responsibilities

• Lead discovery conversations with existing clients to understand their goals, technical environments, and how Datassential data can support their internal systems and workflows.
• Identify opportunities to expand use of Datassential data services such as CRM matching, data integrations, and Snowflake connections.
• Define the scope, goals, and success criteria for enablement initiatives before handing execution to Project Coordinators and technical teams.
• Serve as the primary client partner during the planning phase of enablement projects, ensuring solutions align with customer needs and expected outcomes.
• Collaborate with internal data, product, and engineering teams to design solutions that meet client requirements.
• Provide guidance and context to Project Coordinators who manage the operational execution of client implementations.
• Partner with Customer Success to identify opportunities where Datassential’s data services can help customers operationalize our data within their own systems.

Benefits

• Affordable Medical, Dental, and Vision Insurance, including a no cost employee-only plan
• Paid parental leave
• 401K with dollar-for-dollar company match up to 5%
• Unlimited PTO, recharge days, and Christmas through New Year break
• Wellness Reimbursement or HQ Gym access
• Employee stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed