Solutions Engineer

Momentive
4dRemote

About The Position

Solutions Engineer The Solutions Engineer (SE) is a key member of the Momentive Solutions Engineering organization, supporting a high-volume, fast-paced sales cycle (typically 90 days or less). This role partners closely with Account Executives to bring association domain knowledge together with product expertise to help membership-based organizations evaluate and adopt Momentive Software Association Management Software (AMS) solutions. General Function The Solutions Engineer demonstrates how Momentive’s products support real-world association operations, including membership management, engagement, events, committees, reporting, and more. The role focuses on translating association workflows and challenges into compelling, value-driven demonstrations and conversations. This individual acts as a trusted advisor during the evaluation process, connecting product capabilities to how associations actually work, while also contributing feedback that improves demos, messaging, and product direction.

Requirements

  • 2–4 years of experience working as a Solutions Engineer, Sales Engineer, technical sales, or working with associations or membership-based organizations.
  • Bachelor’s degree in business, communications, technology, or a related field (or equivalent experience).
  • Comfortable learning and demonstrating software products while on camera.
  • Proficiency with Office 365 (Word, Excel, PowerPoint, Outlook).
  • Familiarity with CRM systems.
  • Ability to explain product value clearly without relying on heavy technical jargon.
  • Understanding of how associations operate, including: Membership lifecycles and renewals Events and conferences Member engagement Committees, chapters, or councils Reporting and leadership insights
  • Ability to speak confidently with association professionals and understand their goals and constraints.
  • Strong verbal, written, and presentation skills.
  • Ability to manage multiple opportunities and shift priorities.
  • High attention to detail and strong organizational skills.
  • Customer-first mindset with a consultative approach.
  • Strong problem-solving and analytical thinking.
  • Collaborative, coachable, and eager to learn.

Nice To Haves

  • Experience using or supporting an Association Management Software (AMS) is strongly preferred.

Responsibilities

  • Prepare and deliver high-volume product demonstrations tailored to association-specific use cases (membership, renewals, events, engagement, reporting).
  • Partner with Account Executives to support opportunities in a fast-moving sales cycle (90 days or less).
  • Assess prospect needs by drawing on direct experience working in or with associations, including common pain points and operational workflows.
  • Translate association goals into clear product value, rather than leading with technical depth.
  • Serve as a subject-matter resource on association common needs and constraints during sales conversations.
  • Support RFP responses and follow-up questions with an association-first perspective.
  • Participate in demo scheduling, preparation, and coordination.
  • Provide product walkthroughs or light training during evaluations or pilot engagements.
  • Contribute to the creation and improvement of demo environments, scenarios, and demo videos that reflect real association use cases.
  • Capture customer and prospect feedback and relay insights to Product and Go-To-Market teams.
  • Troubleshoot demo or environment-related issues as needed.
  • Assist with customer escalations when previous demo or other known context is helpful.

Benefits

  • Medical, Dental & Vision Benefits
  • 401(k) Savings Plan with Company Match
  • Flexible Planned Paid Time Off
  • Generous Sick Leave
  • Inclusive & Welcoming Environment
  • Purpose-Driven Culture
  • Work-Life Balance
  • Commitment to Community Involvement
  • Employer-Paid Parental Leave
  • Employer-Paid Short-Term Disability
  • Remote Work Flexibility
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