Solutions Engineer

OpenLoop Health

12d

About The Position

As a Solutions Engineer, you’ll serve as the technical bridge between our product, engineering, and customer teams. You’ll design and implement end-to-end solutions that help our partners integrate, deploy, and scale our technology to meet their unique needs. This role blends solutions development, systems architecture, and customer engagement—you’ll be hands-on with front end web development, APIs, data workflows, and cloud infrastructure while collaborating closely with our partners and stakeholders across the organization to meet real-world clinical and operational needs.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; experience in healthcare, health tech, or SaaS strongly preferred.
• Operates with extreme ownership, urgency, and follow-through
• Highly versatile technical skill set (e.g., front end web development, APIs, cloud, databases, distributed systems, automation)
• Experience in software development, web applications development, cloud platforms, DevOps, and IT infrastructure.
• Excellent problem-solving, critical thinking, and stakeholder management skills who thrive in ambiguity and fast-paced environments.
• Strong communication skills—able to synthesize and present information clearly to both technical and non-technical audiences.
• Curious and creative—always exploring new technologies and better ways to solve problems
• Passionate about turning ideas into working solutions that deliver measurable impact

Responsibilities

• Design and develop custom solutions and integrations for key partners and customers
• Implement new solutions across web applications, data flow, APIs, cloud and event-driven infrastructure
• Collaborate with product and engineering teams to enhance core platform capabilities
• Lead technical discovery sessions and translate business requirements into system designs
• Work with vendors and external partners on technology implementations.
• Diagnose and resolve complex integration or production issues
• Document and share best practices to improve implementation efficiency and scalability
• Coordinate with cross functional teams to ensure smooth software deployment and integration.
• Support post-implementation reviews and continuous improvement initiatives.

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level