Solutions Engineering Manager | DX

Atlassian • West Valley City, UT

26d • $149,400 - $233,825

About The Position

As the Manager of the Enterprise Solutions Engineering team for DX, you will lead a high-performing team of technical advisors dedicated to driving the growth of the DX product (getdx.com). You will be responsible for scaling our pre-sales technical strategy, coaching SEs through complex Enterprise sales cycles, and acting as a key bridge between Sales, Product, and Engineering leadership to ensure our platform meets the needs of the world’s most sophisticated engineering organizations.

Requirements

• Experience: 5+ years in Pre-Sales/Solutions Engineering, with at least 2+ years in a formal leadership or team lead capacity.
• Enterprise Expertise: Proven track record of navigating complex, multi-stakeholder sales cycles within Fortune 500 accounts.
• Operational Mindset: Experience building or refining technical sales processes (e.g., POC scoping documents, technical discovery templates).
• Engineering Context: Deep understanding of the SDLC, DORA metrics, and the SPACE framework. You should be able to speak "Peer-to-Peer" with a VP of Engineering or CTO.
• Modern Stack: Familiarity with APIs, SQL, and Git workflows. While you may not be coding daily, you must be able to review the technical solution designs of your team.
• Executive Presence: Exceptional ability to present to C-suite stakeholders, pivoting between deep technical details and high-level business value.
• Conflict Resolution: Ability to manage technical objections and navigate "hard no's" from prospect security or architecture teams.

Responsibilities

• Team Development: Recruit, onboard, and mentor a world-class team of Solutions Engineers. Foster a culture of technical excellence, consultative selling, and continuous learning.
• Deal Strategy & Support: Act as a player-coach on high-stakes deals. Provide strategic oversight on Proof-of-Concepts (POCs) and Pilots, ensuring the team is effectively mapping DX capabilities to Enterprise business outcomes.
• Process Optimization: Standardize and scale technical sales playbooks, discovery frameworks, and demo environments to improve team efficiency and win rates.
• Resource Allocation: Manage the distribution of SE resources across the Enterprise sales pipeline, balancing workload and aligning expertise with specific prospect needs.
• Cross-Functional Advocacy: Serve as the "Voice of the Customer" in leadership meetings. Partner with Product and Engineering to prioritize roadmap items based on technical friction identified during the sales cycle.
• Performance Metrics: Define and track key performance indicators (KPIs) for the SE team, including POC success rates, technical win rates, and time-to-close.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
• To learn more, visit go.atlassian.com/perksandbenefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed