Spa Front Desk Attendant - Hilton Sedona Resort at Bell Rock

Hilton•Village of Oak Creek (Big Park), AZ

1d•$17•Onsite

About The Position

At the Hilton Sedona Resort at Bell Rock, guests come to unwind, recharge, and experience the beauty of Sedona’s red rock landscape. As a Spa Front Desk Agent, you’ll be the welcoming face of the resort’s spa experience, creating a calm and inviting first impression for every guest. Your role is to ensure each guest’s wellness journey begins smoothly—from booking treatments to guiding them through our spa amenities.

Responsibilities

Provide a warm, genuine welcome to spa guests and resort visitors
Schedule and coordinate spa treatments, wellness services, and appointments
Check guests in and out while maintaining a relaxing and organized spa environment
Share knowledge of the spa menu, amenities, and wellness offerings
Support retail sales by recommending spa products that enhance the guest experience
Coordinate with therapists and spa staff to ensure a seamless and elevated service experience
Answer phones and assist guests with reservations and questions
Maintain the serene and professional atmosphere that reflects the spirit of Sedona wellness
Greets guests promptly and courteously, answers and responds to telephone inquiries, completes program and court registrations, distributes and tracks locker keys and radios, ensures supplies are fully stocked (towels, cups, etc.), distributes loaner/rental equipment and conducts merchandise and juice bar sales.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs